Experian uses Security Certificates to correctly identify your requests and ensure the security of the information you enter. Certificates are available once you have opened an Internet account and registered as an Online Customer Service (OLCS) user.
Before you install your security certificate(s) you need the unique eight-digit
reference numbers and authorisation codes for each certificate you have requested
(one for each person that uses e-series business). To maintain the security of your
codes, we store them with your account information on the Online Customer Service
(OLCS) site. Click here for instructions.
Click the Questions menu option or button.
A table opens that lists each of your account requests.
Click the link to the corresponding request (this may be called e-series Business
New Customer Application, Existing Customer Application or Additional Certificate
Click the Attachment button at the bottom of the page.
An MS Excel spreadsheet (.xls) containing your certificate reference numbers and
authorisation codes opens. Print or make a note of the details and pass them to
the users that requested the certificates. Be sure to remind them that they are
register as an OLCS user after they install their certificates.
Follow the instructions on the spreadsheet to install your certificate.