Contact Us

You can contact Experian for help, support and information in a number of ways.

Online

Instant help is available 24 hours a day, 7 days a week on our Online Customer Services web site.

By Phone

For general and account set-up queries call 0844 481 8888.
Monday - Friday: 08:00 - 18:00

for Technical queries call 0333 000 3030
Monday - Friday: 06:00 - 21:00
Saturday: 06:00 - 18:00
Sunday: 08:30 - 16:30

By post

Customer Services (Information Solutions)
Experian, Riverleen House, Electric Avenue, Nottingham NG80 1RH United Kingdom

Opening Hours

Experian's databases are updated on a daily basis to ensure our information is current and accurate. Whilst updates take place, our databases are taken offline.

Online database access for UK and European Reports
Monday - Saturday: 06:00 - midnight
Sunday: 09:00 - 18:00

Online database access for US reports
Monday - Friday: 09:00 - midnight
Saturday: 12:00 - midnight
Sunday: 15:00 - 18:00