Every month Experian’s James Jones answers a selection of your questions about credit and fraud in his ‘ask the experts’ style column here.
Jack from Cheadle wanted to know if claiming benefits would affect his credit rating, and would be part of a future credit check.
James from Worthing wants to know why his Experian Credit Score has gone down when nothing has changed with his financial profile, while Susan from Bury St Edmunds asked Why can’t the pre-app checker identify me?, about not being found on a credit card eligibility calculator.
Finally, Diana from Exeter would like to know why she was unable to change her gas meter from pay as you go to direct debit,
You can also find more Ask James questions answered in our Ask James archive.
If you have a specific question and can’t find an answer here or you wish to contact us to query something on your credit report, please contact us – find all the ways you can contact us here.