Why your credit score matters – and 5 tips to improve it

Your credit score is often seen as the key that could unlock access to better credit deals, mortgage approvals & more. But who decides your credit score? And what are the factors that most affect it?

When you make an application for a loan, credit card, mortgage or other type of credit (such as a new utility contract or mobile-phone account), lenders look at your credit report to work out a credit score for you.  They do this so they can judge for themselves if they think you’ll be a responsible borrower and likely to repay what you owe them.

There is no ‘one’ universal credit score. Different lenders can score differently, using their own formulae based on their own factors – there really is no ‘magic number’.

The Experian Credit Score is a guide to help you understand your credit report, and how the way you’ve managed the credit you’ve had in the past might affect applications you’re making now, and can give you an indication of what kind of loan you might get. Usually, a higher score means you’re seen as lower risk – meaning you’re more likely to get credit, and at better rates.

Your Experian Credit Score is not set in stone – it’s a living, breathing thing and it changes along with your own financial behaviour. Getting your credit score up could open up the potential chance to get better loans – and at better rates.

5 tips for improving your Experian Credit Score

  1. Do try to stay within your credit limits and do try to pay your credit bills on time. Missed or late payments stay on your credit report for at least six years, and this can have a big impact on your score.
  2. Credit scoring can also look at the average age of your accounts, so try not to chop and change all of your accounts on a regular basis.
  3. Review your credit report regularly: make sure it’s up to date, and that the information on it is accurate. If you do find anything that needs correcting, contact the relevant lender and ask for an amendment – Experian can also raise a dispute on your behalf. Even small details like the way your name and address is recorded could have a significant impact.  
  4. Don’t resort to a scattergun approach to credit applications, as each application is recorded on your credit report and if lenders see lots in a short period, they could think that you’re desperate or suspect a fraud.
  5. Make sure you register to vote at your current address, as lenders use the electoral register to help confirm who you are and where you live.

Talk to us
If you have questions you’d like answered about your Experian Credit Report and Score, our Twitter and Facebook customer service teams are online Monday to Friday 9am to 8pm. Saturdays 9am to 5pm.

You can also send in general credit or ID Fraud questions to James Jones, our Head of Consumer Affairs, who regularly answers queries on his popular Ask James column – a selection of which we regularly feature in this blog.

3 thoughts on “Why your credit score matters – and 5 tips to improve it

  1. stuart weir

    I’d like a manager from experian to contact me and help me with wrong and nd missing information on y credit report.im a fully paid member but the “help” im getting from your customer service agents is both astonishing and wrong

    1. Neil Stone

      Hi Stuart,
      If you email your details to uksocialsupport@experian.com we will be happy to look into this for you contact you.
      The accuracy of information is very important to us, and I’m sorry to hear that you’ve had issues with your report.
      Kind regards


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