What credit score do you need for a mortgage?

Generally speaking, the higher your credit score, the better your chances are of getting your mortgage, lower interest rates, and better deals. When you make your application, the lender will use the data & information held on your credit report, as well as other information within your application, to give you a credit score. This will tell them whether to accept you as a customer or not.

Find out about CreditExpert

It’s worth noting though that different lenders give different credit scores. Because lenders have different past experiences and expectations, they take different factors into consideration and score things differently.

Checking your Experian Credit Report before you make the application can allow you to see what the lender would see, and give you chance to update any inaccuracies and correct any information that’s out of date.

This could be things like whether you have kept up to date with payments on other loans and credit cards, the total level of credit that you already have, and how much of that you’re using.

The Experian Credit Score is a guide to help you understand your credit report, and how they way you’ve managed the credit you’ve had in the past might affect applications you’re making now.

It can also help you keep an eye on your progress while you maintain or improve your credit score before you apply, such as making sure payments on credit cards and loans are all up to date.

78 thoughts on “What credit score do you need for a mortgage?

  1. James Jarvis

    Hi James,

    It’s great to hear that you are looking to apply for a mortgage, as you’ve mentioned you would like to know how long certain things remain on your credit report, you may find this helpful for future reference:

    – Settled Account history, will remain on your credit report for six years
    – Previous Searches/footprints, will remain on your credit report for 12 months

    You can find this page useful when applying for a mortgage as it explains hints and tips on how to clean up your credit report – http://www.experian.co.uk/consumer/questions/askjames341.html

    Regards
    CreditExpert Jarv

    Reply
    1. Louise

      I keep getting a message to say my credit score isn’t available at this time and that there may be a whole list of reasons for this.
      But my mortgage lender has specified they need a credit score to proceed.
      I don’t want to loose out on a mortgage because of this. I’ve always paid my bills on time and have a credit card etc.
      Help!

      Reply
      1. CreditExpert Stuart

        Hi Louise,

        I’m sorry to hear that you are having trouble with accessing your Experian Credit Score. Can you try contacting our customer service team as I’m certain they will be able to help you out with this. You can find their contact details available here.

        Kind regards,
        Stuart

        Reply
    1. CreditExpert Neil

      Hi Gary, thanks for your question!

      All lenders will have their own criteria and methods of scoring, so there is not a specific number to aim for to be approved. However there are actions that you can take to start getting your credit in the best position possible before you make a mortgage application.
      Take a look at our step by step guide here for more advice.
      Kind Regards
      CreditExpert Neil

      Reply
        1. CreditExpert Neil

          Hi James, I appreciate it is frustrating to have a good Experian Score but still get declined. The Experian Credit Score is a guideline to how we believe lenders will rate your information. The lenders though will always be the ones that make the decision to accept or not and they can use information that is not on your credit report such as income and job status. You may find our guide to preparing for a mortgage application useful here . Kind regards Neil.

          Reply
        2. Anon

          James, Credit scores are out of 715 Maximum. Stop lying to yourself, pay your bills on time and people are more prepared to lend you money.

          Reply
          1. CreditExpert Stuart

            Hi,

            The Experian Credit Score is based on all the information that is listed on your Experian Credit Score at this time though it is useful to remember that this is just a guide. If you want to learn more about how the Experian Credit Score works, check out this guide here.

            Kind regards,
            Stuart

          2. Nathan

            Well said I’m sick of people saying I earn 100000 and have a score of 999 but a can’t get a kettle from Argos on finance lol well said anon 🤣🤣

  2. Jay Dee

    Why does my credit go from fair to poor after a big transaction even though my payments are on time and always good? The poor rating stays for the month and makes my credit score look bad when in fact I’m making payments. Shouldn’t it go from fair to poor if I missed a payment?

    Reply
  3. Customer

    Hi Team,

    We are trying to sort out our credit scores for the last few months so that we can apply for a mortgage!
    All our payments are on time, and we have never missed any payments. For some reason, your systems are unable to link the bank accounts (A well know established “bank”), and every time we approach the helpline, most of your support team responds as if they are reading out standard answers – which are of no use to us and we wonder is that we are expected to receive for our premium accounts (Few agents are polite, and has a very good listening skills though!). Any change on any of the systems requires min 24 hours, and then bloats up anywhere between 4 weeks – 6 weeks, and then again to some infinite period! We have shared all we have including bank statements, and few email communications too. Some of the responses are too ‘bot’-ish that they are asking us to get a written proof from the bank that the bank shares our details with Experian! And then they claim, they are able to find the bank account, but not the credit card! And then some unexplainable negative searches which has been marked in red, whereas the bank says it was a successful application, and they have no idea why is it marked as a negative search on Experian. All these have put our report in a bad state, and now we cannot proceed with the mortgage application until this is fixed. Why don’t you setup an on-demand instant credit score/profile update feature for faulty profiles so that every time we need not have to wait for the 4 – 6 weeks window to find out what else is broken in terms of incorrect data?

    I know I am sharing my frustration here, but hey at least I hope someone relief finding that they are not alone 🙂 Also, do please think about an instant credit score/profile update feature? I would definitely move to a provider without doubt if they have such a cool feature. Thanks for reading. Don’t bother replying if its again a standard bot-ish message! Thanks for the service anyway. I hope it gets fixed in few weeks.

    Reply
    1. CreditExpert Neil

      Hi there!

      I understand that you are looking to get a mortgage and appreciate the importance of making sure your report is as up to date as it can be.

      There can be a few reasons as to why an account does not appear on your credit report, the format that the address is recorded under, not matching that in your CreditExpert profile could be one of these.

      If we update the format of address in your profile then this would normally take up to 24 hours to show, however if the lender has to amend the format of the address they are recording information under then this can take longer. They may send the amended information to us in their monthly update, which would be why you could be told it can take up to 6 weeks, depending when their next update is due.

      A search on your report will not show whether the application was successful or not, only that the search was made. Having recent searches can lower your Experian score as lenders will be concerned you could become overcommitted if you are making a lot of applications. This is why it will show as a negative factor. The score factors are for your reference only and cannot be seen by lenders.

      I’m sorry that you found some of our responses bot-ish, and hope that is not the case with this reply! If you would like me to look into your report for you email me at uksocialsupport@experian.com with your full details and I will be happy to help.

      Kind regards
      CreditExpert Neil

      Reply
      1. N

        Thank you for your inputs Neil. The problem is not any of these.

        I have started copying you on all my communications with Experian, but I don’t see anyone including you responding to any of my emails.

        Please let me know if you don’t get to see any of my emails.

        Thank you.

        Reply
    2. Lewis

      Hi .. there are only 1 way to keep your credit score on TOP… And the way is PAYING SUBSCRIPTION ON EXPERIAN website. They will put your credit score on top.. If you stop paying, your credit score will touch on bottom.

      Reply
      1. CreditExpert Neil

        Hi Lewis, this isn’t the case at all.
        CreditExpert membership is not a factor used to calculate your Experian score, and has no influence on how your score is calculated.
        If you are a CreditExpert member then you are able to check your score as often as you wish, and we are able to give you tips on what is affecting your score and what you can do to improve it.
        More information about how scoring works is available here .
        Kind regards
        Neil

        Reply
  4. Wendy

    I have just checked my credit score on experian it’s at 795, I am in the process of applying for a mortgage what do you think my chances are? Also my details are not correct as my balance has been cleared since experian updated will this make a difference to my score?

    Reply
    1. CreditExpert Neil

      Hi Wendy, thanks for your question, lenders will take the information on your report together with the information on your report to make their lending decisions. As all lenders have different criteria depending on the kind of customer they are looking for we can’t say for certain if you will be accepted.
      Our mortgage application guide here covers this in more detail as well as steps you can take to get your report ready for an application!
      In regard to information on your report, most lenders update account information monthly, so any payments you have recently made will show when then next update comes through.
      Kind regards
      Neil

      Reply
  5. hayley

    How much do the credit agencies differ with what is seen by the credit providers? I have been annoyingly declined for a ‘pre approved’ second credit card with my current credit card provider. They have stated its due to adverse history with an address i am associated with but i cannot see this using a free credit search (i have used experian in the past and refuse to pay a monthly fee and just had an error when applying for my statutory report). My credit rating is good in the other site and nothing adverse is showing except something that has been disputed in the past relating to identity fraud which was 5 years ago?!

    Im curious as the credit card company say they use you and that the information may not be on on this free website but i find that daft as surely it should show everything?!

    Thanks

    Reply
    1. CreditExpert Stuart

      Hi Hayley,

      I understand that you are concerned about your credit report and what is shared from credit reference agencies to lenders. The information which lenders see on your report is what you would see if you viewed your Experian Credit Report or any other report through another agency, depending on who the lender went to for information.

      If you want to learn about how credit reference agencies work, you may want to check this link. I also note that you have had difficulty recently with applying and I can help you with this if you email me at uksocialsupport@experian.com with your name, DOB and current address so that I can locate your details.

      Thanks, Stuart

      Reply
  6. Rina

    Hi there
    I am looking to apply for a mortgage but my credit score on experian is 624 do you think I have a chance of getting a mortgage . The only problem on my report that’s effecting my score is a missed payment it,s almost been an year, I have no loans , or outstanding credit card bills
    What can I do to improve my credit score any further.

    Reply
    1. CreditExpert Stuart

      Hi Rina, I understand that you are in the process of applying for a mortgage but you are concerned about the information on your report affecting your chances. You might want to check out this link. There is some great information which can help you on the process to apply for a mortgage. Thanks, Stuart

      Reply
  7. Adam Browne

    Hi, my credit rating was 508 as i had a vodafone contract for me and my childen, and my sons has not been paid resulting in it being put on my credit rating from this February. This was from about february last year, it has now been paid and on the credit rating has now shown as satisfied. It was for £60. The credit rating has gone from 508 to 554 since it has shown as satisfied. I have just started to use a credit card to hopefully improve this quicker. I already have a mortgage and no missed payments. But this has now prevented me from getting an additional £15,000 on my mortgage. Have you a rough idea of how long this may take to improve to be accepted for the extra money at the bank? Or how often the number wil increase and by how much if its renewed every month? Thanks Adam

    Reply
    1. CreditExpert Stuart

      Hi Adam.

      I’m sorry to hear that you have recently had some issues with getting extra finance on your mortgage. If you are looking for help on what to do next, you may want to check out this link.

      If you feel that there might be incorrect information on your report, I can help you with this if you email me at uksocialsupport@experian.com with your name, DOB and current address so that I can locate your details.

      Thanks, Stuart

      Reply
  8. Jay

    I recently spoke with a mortgage advisor and received a mortgage in principal. I was looking to be able to put down a 5% deposit however was offered way higher than this! My credit score is currently rated as excellent. Is there something else they’re taking from my report which would have affected this?

    Reply
    1. CreditExpert Neil

      Hi Jay, when a lender offers a mortgage in principal they won’t usually have performed a full search. When you then make an application and the lender does make a full search of your report they may then offer at a different rate.
      The lender will also take into account information that is not on your report such as income and employment status as part of their decision making. You may find our mortgage application guide useful available here.
      Kind regards Neil

      Reply
  9. Gareth

    Hi,

    Me and my partner have just had an offer accepted on a house,

    We went to visit the financial advisor and to our surprise we got declined with some lenders, but others went through okay..

    We have got an AIP with natwest, who I also bank with and have done for 7 years.

    Will this help me in any way to secure a mortgage? We are wanting to leave a deposit of around 5.5-6% with the help to buy scheme.

    My credit rating is also “fair” rather than poor or good, I have just paid my credit card off so my balance is around 50% of my available credit, yet this hasn’t updated on my experian credit report as of yet.

    Is a “fair” report still in with a good chance of being accepted, the last I checked my girlfriend has a “good” rating.

    Thanks

    Reply
    1. CreditExpert Neil

      Hi Gareth, congratulations on your offer being accepted! Having an existing relationship with NatWest can certainly help when you apply for your mortgage as they will be able to see how you have managed accounts with them in the past and take this into account as part of their decision making process.

      Lenders usually update information with us on a monthly basis so any payments that you have recently made can take a few weeks to show on your credit report.

      If you are making a joint application then the lender will also look at your girlfriends credit report as well as your own, it is always up to the lender though as to what decision they make. You may find our guide to applying for a mortgage helpful find our more here.
      We certainly wish you all the best when you make you application!
      Kind regards
      Neil

      Reply
  10. Umair

    Hi,

    I applied for mortgage from a major UK Bank who after running the credit check noted adverse credit and declined which was shocking for me as my credit has always been spotless. To check th details of what went wrong I applied for membership and was asked (after a week of waiting) to provide proof of address which I did. After that I was told I did not pass the check and without any reason and a way to register I was sent a statutory report. That took two weeks whilst an offer had already been accepted on the property I planned to buy. The statutory report sent to me was clean so I went back to bank to complain why I was refused mortgage and they said we need to run it again as it doesn’t make sense based on the report who showed us. They ran the credit check again, resulting in two checks against my credit history which is bad and they found adverse credit again on their side.

    So now I am in a situation where:

    1. I have adverse credit which I do not have any idea about.
    2. I have been declined a detailed report to check and repudiate the problem
    3. I was sent a useless credit report which did not show any adverse credit
    4. Due to the statutory report not having details of my adverse credit., now I have two searches in my credit history
    5. There is no way of requesting a detailed credit report or applying for membership which has been declined
    6. Experian does not provide a way for non paying members to talk to a human
    7. Raised a complain but no reply

    This has caused me tremendous amount of stress and may render me homeless as my current lease is about to expire. I am considering hiring a lawyer to help with the fact that Experian has put me in this position where they are not providing me details of my credit, not allowing me to be a member of the bank, there is no one that I can talk to you to discuss the situation, and such inconsiderate attitude towards consumers may render me homeless and lose the property that I was looking forward to live in.

    Reply
    1. CreditExpert Joe

      Hi Umair,
      Lenders decide if to accept your applications or not, they don’t tell us the reason for a decline so we wouldn’t know why they’ve rejected your application I’m afraid.
      I understand you have tried to sign up for our CreditExpert membership however the security checks failed.
      We do have various security and authentication checks in place to ensure we give the correct credit report information to the correct people only so I apologise you were unsuccessful when applying recently. I do understand you were still able to get your credit report though, just not through the membership. Phone support is only available for CreditExpert customers I’m afraid however we do have email support so if you need help with your Statutory report we can still help you.
      The report viewed through CreditExpert would be the same as your statutory report so you should still be seeing all the correct information. There are cases were information may be missing from your report which could be due to a number of reasons which I’m sure our complaints team are currently looking in to for you. Complaints can take up to 8 weeks however they would be in touch after 4 weeks if it’s not already resolved by then.
      I would like to look in to this for you and also check up on your complaint.
      Could you please email me directly on uksocialsupport@experian.com along with your name, date of birth, report reference number and address.
      Regards Joe

      Reply
  11. Joseph

    Hi

    Does your credit rating impact what rate of interest you pay on your mortgage or the rate you might be offered? I can not find anything online that specifies this point. I get that it may impact whether you can get a mortgage or not but I can not find any information on whether it impacts the rate you are offered?

    Regards

    Joseph

    Reply
    1. CreditExpert Neil

      Hi Joseph. A lender may well take into account the information on your report when deciding what rate they are prepared to offer a mortgage at. It is always up to the lender though as to what decision they make or rate that they offer a mortgage at. Kind regards Neil

      Reply
  12. Imogen

    Hello,

    I have recently paid off an outstanding debt I had with Lowell. The 6 year period will be up in April 2018 so will be taken off my credit score however, my partner and I are looking to buy a house towards the end of this year! Will my previous financial situation affect our chances? It was a debt of around £1500 and his credit rating is very good!

    Thank you!

    Reply
    1. CreditExpert Stuart

      Hi Imogen,

      I understand that at this time you are concerned about your partners report potentially affecting your chances to obtain credit, especially as they have had a default in the past six years.

      When a lender checks your credit report, they are basically looking to see if you are going to be able to manage the accounts well.

      You may want to contact a mortgage advisor who will be able to look over your chances of obtaining the mortgage, or see if there is anything else you may need to do before applying for the mortgage.

      You may want to also check out our useful guide on the mortgage application process here. As well, you may want to check out a copy of your Experian Credit Report to see if there are any issues on your report. You can find more about the options available to you here.

      Kind regards,
      Stuart

      Reply
  13. Solomon

    Hi
    I was in severe financial difficulty almost 6 years ago. Therefore, I entered into IVA agreement 5 years 5 months ago but this agreement last only 12 months and then I had to deal with my default loans/payments individually with all different lenders.
    Good thing is that I am always on electoral roll and been paying all bills in time and no missed payment or further loan ever since I entered into an IVA.
    I checked my credit rating which is poor.
    My question to you, can I ever apply for mortgage in near future?
    Thanks

    Reply
    1. CreditExpert Neil

      Hi Soloman, it is always up to the lender as to what decision they make, lenders currently searching your report would still see it although they would be aware that the IVA is already several years old. The good news is however that a completed IVA will automatically be removed from your credit report when it is six years old, so any lenders searching your report once the IVA is over 6 years old would see no record of it. If you are thinking of applying for a mortgage then you may find our mortgage application guide useful here.

      Reply
  14. Rebecca

    Hi I am looking to apply for a mortgage towards the end of this year. Myself and my Husband are currently making sure our credit reports are as good as they can be.

    The only negative factor on my report is that my highest credit limit is £750 (on a credit card)

    I understand that applying for NEW credit will negatively impact my score for the following 6 months, but wondered if increasing the limit on an already existing credit account is also classed as ‘new credit’ and so will impact my score? Can’t seem to find an answer to this anywhere!

    Thanks
    Rebecca

    Reply
    1. CreditExpert Neil

      Hi Rebecca, thanks for your question! Increasing the limit on a existing credit card wouldn’t be seen as opening a new account. Although the lender may record a search of your credit report a search would not have the impact of a new account, and would not lower your score after six months.
      I certainly wish you all the best with your mortgage application when you are ready to make it! Kind regards Neil.

      Reply
  15. Stacey

    Me and my partner want to buy a house very soon we have a small deposit of 5% but when I was younger I had problems with keep applying for loans and default on catalogues but I’m grown up now with a good job my partner also works I want to know if that will have an affect on me and my partner getting a mirage my partner doesn’t know about my past with bad credit help me please how can I make this better

    Reply
    1. CreditExpert Neil

      Hi Stacey, it will depend how long ago you had defaults as to whether they will still have an impact on your credit report. We keep defaulted accounts for six years from the date of default and after this they are automatically removed. If the defaults happened within the last six years and are still on your report, they should be updated to read as satisfied when they are paid. It would then be up to the lender as to whether they accept an application with a default on your report. If you wanted to check your report to see if the default is still recorded there are a number of ways you can do so. Find out more here. Kind regards Neil.

      Reply
  16. Keri Price

    Hi, me and my boyfriend have booked an appointment to apply for a mortgage this month, my credit score was very good last month and has decreased this month to fair. I didnt understand why it had decreased as i havent missed any payments etc but i noticed one of my retail store credit card accounts said my available balance was 0 so i rang them to find out why and they said a block to prevent fraud had been put on my account as it was registered to my old address so when i changed my address Dec last year, they had forgotten to taken the block off my account and it has only been taken off this month (Feb) so im wondering if the block has made my credit score decrease and is there any way i can resolve this as my mortgage appointment is coming up and im scared my credit score is going to affect my chances of getting the mortgage. We have already done an agreement in principle last month and that was when my credit score was very good.

    Thank you in advance

    Reply
    1. CreditExpert Neil

      Hi Keri, any changes to your Experian credit report can result in changes to your Experian Credit Score, so it may be the change in available credit has led to the score decrease. The Experian Credit Score is a guide to how we believe lenders will rate your information and the lenders won’t see your Experian Credit Score when you apply for your mortgage. Most lenders will update information with us on a monthly basis, so it would depend on when the next update is due as to whether it will show before your mortgage appointment. If you contact us we can check this for you. You might also find our mortgage application guide useful here. I hope this helps and wish you all the best with your mortgage appointment. Kind regards Neil.

      Reply
  17. Ltho

    Hi
    I am currently applying for a mortgage my credit score was 670 when I had agreement in principle. However since a new search has been added when looking for lenders and a car finance loan has been added my score has dropped to 577! I had already arranged the car finance before the AIP however this must not have updated on the credit report. I received an email tonight saying my score had changed and due to high credit amount? Do lenders take into account that it is a car loan vs credit card spending? Will the lender see the decrease in my score and decline me?

    Reply
    1. CreditExpert Neil

      Hi Ltho, Your Experian Credit Score is a guide to how we believe lenders will view your information, but the lender themselves won’t see this score. The lender would be able to see the car finance loan that has appeared on the report and they would be likely to take this into consideration when considering you for credit, as they will want to be sure that you don’t become over-committed financially.
      It is always up too the lender as to whether they accept an application or not and different lenders will have different criteria as to what they will accept. Kind regards Neil

      Reply
    1. CreditExpert Neil

      Hi Kay, we wouldn’t expect your Experian Credit Score to drop when paying off an overdraft. If the account is closed then this could lead to a score drop. Your Experian Credit Score is calculated from all the information on your report so any other changes could affect the score. If you get in touch we will be able to take a look at your score and see why it has changed. Kind regards Neil.

      Reply
    1. CreditExpert Neil

      Hi Matt, your Experian Credit Score would not change if payments are made monthly or all in one go on a credit card, although the total amount that you currently owe and the percentage of available credit that you are using would both show on your credit report and can effect your score. Kind regards Neil.

      Reply
  18. Datlo

    Hello Neil,

    I would like to enquire how lenders would view a default on phone bills by my ex? While we were together I have helped him to get a phone contract. After we’ve broke up, he retain his phone but didn’t keep up with the payments. This impacted on my score being 591. I am thinking of buying a house, but my covered is that my application will be rejected because of this.
    Thank you for your reply

    Reply
    1. CreditExpert Joe

      Hi Datlo, lenders would look at your report and see them as your defaults, you may want to consider adding a Notice of Correction to your report to explain the reason for the defaults though so then a lender may take the reasons in to consideration during applications.
      You can find out how to add a Notice of Correction here.
      Joe

      Reply
  19. Melissa

    Hi my crest report has been very poor due to very bad decisions and defaulting on things when I was younger I haven’t taken any credit for a long time and it was 5-6 years ago when I opened the credit accounts that I’ve defaulted on. My credit score has recently dramatically improved even though I haven’t yet paid my outstanding debts and I was wondering why this might be as nothing has really changed? Thanks

    Reply
    1. CreditExpert Joe

      Hi Melissa, defaults have less impact over time against your score then after 6 years they are removed completely so this may have had a positive impact if you say it was 5-6 years ago. If you contact us we can have a look through your report with you.

      Joe

      Reply
  20. Sinead

    Hi there,
    My credit score is 835 (fair) one of the negative things that’s is marked is a credit card with a limit of 1000 on it. Which I haven’t used in 10 years and is clear of any debt. Should I close this account? Will it improve my score ? Or will it harm the account as it already says it is harming my account because of the limit being 1000 on it?

    Regards
    Sinead

    Reply
    1. CreditExpert Neil

      Hi Sinead, your Experian credit score is calculated from all of the information on your credit report, so closing this account would not necessarily mean that your score would increase. This is because the credit limit it has will be used as part of the calculation of available credit that you have and percentage of credit that you are currently using as well as the average age of your accounts. Our Ask James page covers this in more detail here. Kind regards Neil.

      Reply
  21. Dev

    Hi, My experian credit score was excellent about 2 weeks ago before I asked for a agreement in principle and they applied for a current account and then actual mortgage application. Now my score dropped from 977 to 904 and in search history it is showing 3 credit application and as a negative factor. Actually I did not take any credit but my score dropped. I am not sure how lender would see these changes.

    Reply
    1. CreditExpert Neil

      Hi Dev, thanks for your question. The new searches that have been recorded would lead to your Experian Credit Score dropping as lenders will be concerned that you could become over-committed if you are making a lot of applications over a short period of time. This drop would only be in the short term though, once the searches are over six months old they will no longer reduce your Experian Credit Score. The decision to accept an application or not will always be up to the lender themselves. Kind regards Neil.

      Reply
  22. Lee

    Hi, I have recently got a Barclaycard and on there you can get a free Experian credit report it’s says my credit score is 724 but on my Experian credit account it says 612. Any reason why there is a difference ?? Av been trying to sort my credit score out for some time now payed all defaults off past mistakes and got new credit card on top of my 7 good credit accounts which are all up to date to help build it up and it just doesn’t seem to getting any better. To build credit score you must get credit and that brings it back down for some time because you have opened new account ect. Then you use them to show lenders that you are capable of paying debt off but your score drops due to using available credit, it just seems like a no win situation, the score goes down more then it goes up. Personally a think the way the scoring is totally wrong

    Reply
    1. CreditExpert Neil

      Hi Lee, there could be a couple of reasons for the difference in score. The Experian Credit Score provided Barclaycard only updates every 60 days, if there have been changes on your report since you last obtained it, then the score could also have changed. Alternatively if different details have been provided (such as name and address) then different information could be retrieved resulting in a different score.
      I appreciate that you have been working hard to improve your score, having active well run accounts on your report will help the score in the long term, but in the short term opening new accounts can cause the score to dip. Having defaults on a credit report will also have a big impact on your score, and sadly they will continue to reduce the score until they are removed after six years. More tips on improving your score can be found here.
      Kind regards Neil.

      Reply
  23. Sarah

    Hi, my credit score is fair and I am 127 points away from good. I have previous defaults on there which weren’t occurred by myself but these have all been paid off. I have recently been accepted for a credit card which I’m going to use each month and pay off in full each month to build my credit. Myself and my fiancé have been to see mortgage advisors however they will only offer us a 65% mortgage due to my credit so I need to work on this. Due to previous defaults even though they are now settled will I struggle to get my score up to good with just using a credit card and car finance each month as I never miss a payment? Will a credit card still boost my score with my past history?

    Reply
    1. CreditExpert Neil

      Hi Sarah, having well run active accounts on your report will help to boost your Experian Credit Score. However as there are also defaults on your report then the amount that they can boost it by will be limited, due to the negative impact of the defaults.
      As the defaults get older they will have less of an impact on your score, until they are removed six years from the default date. This is something that does take time however. You may find our guide to preparing for a mortgage application useful here. Kind regards Neil.

      Reply
  24. Hafsana

    Hi I applied for a Sainsbury’s credit card and now my credit score has gone down from good to fair on 857 will that effect my mortgage as I did not use the credit card.

    Reply
    1. CreditExpert Neil

      Hi Hafsana, whenever you apply or open a new account then your Experian Credit Score is likely to drop at least in the short term. This is because lenders want to make sure that you are able to meet any new credit commitments without becoming over-committed. As the new account becomes more established it will then start to add positively to your score. Once a search is over six months old it no longer reduces your Experian Credit Score. Kind regards Neil.

      Reply
  25. Ash

    Hi, I wanted to ask a question about mortgages. I have finally paid off debt and my credit score has risen from the 724 to 929 good in the past month March to April. When applying for a mortgage how far back will the lenders likely to search the credit score? Just tge current month, 3 months or more? Wanted to know do I have a better idea if I should apply now or wait a few months while to build up a good history!

    Reply
    1. CreditExpert Neil

      Hi Ash, congratulations on improving your credit score! Your Experian Credit Score is calculated from the current information on your report, but it does take into account information such as payment history. The payment history can go back six years but as it gets older it will have less of an impact on your report and Experian Credit Scor e.
      If you have recent late payments then although they would still be seen by lenders they will usually be seen as less relevant the older they are, although it is always up to the lender as to what decision they make. Kind regards Neil.

      Reply
  26. GEMMA

    I have a “poor” credit score but haven’t ever had a CCJ, been bankrupt or anything serious like that. my husbands credit score is always good can we still get a joint mortgage?

    Reply
    1. CreditExpert Neil

      Hi Gemma, it is always up to the lender as to what they are prepared to accept, but by making a joint application the lender will take into account the positive information on your husbands credit report as well as any negative information on your report. It may be that the lender will be prepared to offer but perhaps at a higher rate. Kind regards Neil.

      Reply
  27. Steve

    Neil
    Me and my wife live in dubai, we are buying property in the uk now and the lender has asked for a uk credit report. We have tried via the website but they are saying they can’t do it and need a uk address driving license etc, which we don’t have. We have a uk account bank.
    How can I/we sort this out?
    I need it urgently

    Reply
    1. CreditExpert Neil

      Hi Steve, both you and your wife will be able to apply for paper copies of your UK credit reports while in Dubai, although you would need to apply separately.
      We would need you to provide copies of documents linking you to both your UK and Dubai address and proof of ID. The statutory paper report costs £2.00 you can download the application form here.
      We also need the following documents when you apply:
      – Two copy documents dated within the last three months from your overseas address.
      – Two copy documents from your most recent UK residential address.

      The type of documents required include; bank statements, utility bills, mortgage statements, council tax bills, credit card statements, mobile phone bills.
      A copy of your passport, birth certificate or UK driving licence (full or provisional).

      You do not need to send the original documents.
      Kind regards Neil.

      Reply
  28. Matty

    Hi I have been a member of Experian for a while and have worked really hard paying my debts and now have a credit score of 999 which is the best it can be so that means that I should be given a mortgage no problem. What I would like you tell me as I have been paying my membership with you and your the biggest and have a good reputation can you 100% guarantee that I will get a mortgage as I have a well paid job etc and a score off 999.

    Reply
    1. CreditExpert Stuart

      Hi Matty,

      It’s great news to hear that you have a Experian Credit Score of 999 at this time and I understand that you are concerned about if this will mean that you will be able to get a mortgage straight away if you applied.

      Although your Experian Credit Score is at the highest level that our scale has currently, it is important to note that this score is a guideline and isn’t a guaruntee of being accepted. This is because lenders will look at a number of areas when assessing you during the credit application process.

      This can include things like checking your Experian Credit Report, your marital and dependancy status and your income level as well. You might find this guide to be helpful to you in what steps you can take when applying for a mortgage.

      Kind regards,
      Stuart

      Reply
  29. Prees247

    Hi there – I am in need of £40-50k money and planning to apply for a personal loan. I have checked my credit score which has come out to be 885 which falls under good category. I have below questions:-
    1) I have been using almost 90% of my card limit and understand it affects the credit score and planning to correct it. How long it takes to fix it?
    2) After checking my credit score, I checked the loans I’m eligible for. I only found Sainsbury’s but with 60% chance of acceptance. Was this based on my credit score or my age of credit history because I have been in UK only for 2yrs. For all other banks, it shows only 0-20%. Not sure, what options I have now.
    3) I currently holds HSBC current account. HSBC provides max of £25k of personal loan that too with 6.7% which is much higher than other banks. I am thinking if it’s a good idea to switch my bank account to either Halifax or FirstDirect(or open separate account) as they lend more money and provide better interest rates. However I’m not sure how is it going to impact my credit score.

    Thanks,
    Pree

    Reply
    1. CreditExpert Neil

      Hi Prees, thanks for your questions.
      1) As the percentage of available credit that you are using drops your score the impact it has on your score will decrease, but it will depend on what other information you have on your report as to how much it will increase by. If lenders see that you are using a large amount of your available credit they will be concerned that you could become overcommitted.
      2) This is based on the information that appears on your credit report rather than length of time in the UK, it is always up to the lender as to what decision they make when you apply.
      3)Switching bank accounts can cause a short term drop in your Experian Credit Score. This is because lenders will perform a search of your report which will reduce your score, and having a newly opened account will also cause a score drop until it becomes more established.
      Kind regards
      Neil

      Reply
  30. Naomi

    Hi,

    I have always had a good credit history, and according to your report I only have one adverse impact on my rating.

    Unfortunately this seems to be a biggie – a default (just £30) with a utility provider due to a mix up when leaving a rental property In 2016. I wasn’t notified of the outstanding amount and remained uninformed until I saw the default on my experian almost a year later!

    It seems extreme that this has pulled my rating right down from excellent to poor, and the advice I’ve received is that there is nothing I can do about this for another six years – despite having otherwise had a faultless credit background for the last 10 years (I am late twenties).

    Does this poor rating mean I will be unlikely to be able to get a mortgage, or will lenders take into consideration WHY I have a poor rating (one small utility default) and weigh this up against the rest of my credit – overdraft and credit card management etc, and other historic and current credit activity? Unfortunately as all other aspects of my credit were already fairly strong, there aren’t many areas or opportunities for me to try to pull it back up.

    It seems utterly ridiculous if a small oversight of a £30 final payment to an electric account – where payments had been on time for three years prior to the missed payment – has ruined my chances of buying a house for the next six years following almost a decade of meticulously keeping an eye of it, and perhaps the credit system needs to be re-assessed? I have friends who are careless with money, owe tens of thousands on credit cards or have never had bills or accounts in their names who are now in a better position than me.

    BW,
    Naomi

    Reply
    1. CreditExpert Stuart

      Hi Naomi,

      I understand how this could be frustrating for you as well as concerning regarding the future when looking at options for credit in the future.

      In terms of the default and the value for this, the impact of this would reduce on your Experian Credit Score over time however it is important to note that the Experian Credit Score is just a guideline and other lenders will have their own grading criteria when assessing your finances. You can find some more information on this topic here.

      You may also want to consider looking at adding a Notice of Correction to your Experian Credit Report to let other lenders know the circumstances surrounding the defaulted account here.

      Lastly, in regards to any financial advice, I wouldn’t able to assist you with this however you may find some help over at the Money Advice Service who would be able to assist you further with regards to this.

      Kind regards,
      Stuart

      Reply

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