How to avoid becoming a victim of online fraud

There are a number of things that you can do to protect yourself against online fraud.  Here, real-life victim of fraud Chris tells us his story, and Hannah from Experian explains how we were able to help him. She also explains what steps all of us can take to help protect ourselves from online fraud.


  • Make sure you delete your cookies and your web browser history on a regular basis.  Whilst many cookies are harmless others can be used to track your every move on the internet.  Use numerous email addresses and passwords for all of your online accounts.
  • If you are using the wireless network make sure that it is suitably encrypted.  This will help to prevent unknown people from gaining access.  Never enter your financial information on a public computer or WiFi hotspot, the WiFi may not be secure.  Make sure your computer is protected using the very latest antispyware and antivirus software.
  • If you are concerned that you have become a victim of fraud there are a number of things that we would recommend you do.  Register your details with CIFAS, add a password to your Experian Credit Report and report the incident to Action Fraud.
  • If you’ve recently moved house we would recommend that you register your details with the Mailing Preference Service, and set up a postal redirect to help ensure mail is not sent to your previous address.  This will help to stop letters containing your personal information from being sent to the wrong address.
  • And make sure you check your credit report on a regular basis.  This will help to identify whether you have become a victim of fraud. Experian CreditExpert can help you protect your personal information online. With our victims of fraud team, web monitoring and credit monitoring features, we can help you stay safe online.


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