Once online identity fraudsters have enough of your personal details, they can apply for credit in your name and run up debts without you knowing.
The number of victims of fraud has increased by 63% over the last 5 years, based on cases dealt with by the Experian Victims of Fraud team. In fact, 7% people of UK adults say their personal details have been used to commit fraud.*
What you can do if you suspect identity fraud
A first step is to contact Action Fraud – the UK’s national fraud and internet crime reporting centre, then inform a credit reference agency, such as Experian, as they hold your credit report.
If you are concerned that one or other of your online accounts has been compromised, then it is worth changing your password(s) to a new one as soon as you are able, and try not to use the same passwords for different accounts, especially those with financial information.
While the majority of people that we helped last year were male, aged between 30-40 and living in the South-East, we found that fraud occurred across all age ranges, genders and all in areas of the country. So we all need to be aware of how we can protect ourselves against fraud.
Chris talks about Experian’s customer services and how they resolved the fraud against him, and the great service he received.