Tag Archives: online safety

How your credit report can help fight against identity fraud

You may not realise it but your credit report can be a powerful tool in the fight against Identity fraud.  (guest post by Neil Stone, Experian UK Social Support team)

Fraud in the UK  
Last year alone Experian helped 14428 people who were victims of identity fraud up by 15% on those we helped in 2014.  The number of people our Victims of Fraud team has helped has increased every year since it was set up 10 years ago*.

While the majority of people that we helped last year were male, aged between 30-40 and living in the South-East, we found that fraud occurred across all age ranges, genders and all in areas of the country. So we all need to be aware of how we can protect ourselves against fraud.


Chris talks about Experian’s customer services and how they resolved the fraud against him, and the great service he received.

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What is identity theft?

Identity theft means that once criminals have enough of your personal details, they can apply for credit in your name and run up debts without you knowing.

Identity theft can include:

  • Fraudsters gaining access to your full name, date of birth, current address and national insurance number, and the passwords and PINs to your bank accounts .
  • Fraudsters setting up fake websites to get you to type in your digital banking password, which then gives them access to your accounts.
  •  ‘Phishing’ emails pretending to be from your bank can also lead to your details being stolen.
  • Social networking sites such as Facebook accessed by fraudsters who ‘mine’ your postings for information
  • Criminals can also use the telephone – calling you at home or on your mobile, pretending to be a bank or a credit card firm and asking you to confirm your account details.

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Safer Internet Day 2016

Safer Internet Day 2016

Safer Internet Day 2016

February 9th marks the thirteenth annual Safer Internet Day (#SID2016), a day dedicated to finding out how we can help make the internet a safer place.

Safer Internet Day, organised by Insafe in February of each year, has the target of promoting safer and more responsible use of online technology and mobile phones, especially among children and young people across the world.

This year’s campaign slogan and theme is “Play your part for a better internet.” Continue reading

Stay safe online on Cyber Monday

Shopping online? Do you know how to stay safe online?

Try out Experian’s fun new interactive quiz to find out how security savvy you are, which of our online security personas describes you best and get some great online safety tips along the way. This video shows you how it works. TAKE THE QUIZ NOW! 

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Are your passwords protecting you?

Are your passwords really protecting you? For the vast majority of account takeovers, the fraudster will need to have gained specific information about you, such as your online log in and password.

On average, Brits have 19 online accounts each, with an average of seven different passwords. However, one in 10 of us never changes their online passwords and one in 20 uses the same passwords for all of their online accounts, many of which are inactive (social networks (26%), email (18%), retail accounts (21%) yet still potentially accessible to fraudsters.*

Take a look at our tips below to make sure that your passwords are working to protect your ID.

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Safer Internet Day 2015

SID2015-300Today (10 Feb) marks the twelfth annual Safer Internet Day (#SID2015), a day dedicated to finding out how we can help make the internet a safer place.

Safer Internet Day’s target is to promote the safer and more responsible use of online technology and mobile phones, especially amongst children and young people across the world – the campaign slogan is “Let’s create a better internet together”.  Continue reading

5 ways to stay safe shopping online

We're all looking harder for value online

Shopping? Be careful where you click

We spend much of our lives online, but it’s important that this doesn’t give us a false sense of security when we go online to shop, as so many of us now do.

There are a number of simple things we can all do to help avoid becoming a victim to identity theft.

-       Be careful where you click – It’s best to use websites that you know and trust.  Always look for a security padlock icon in the top left hand corner of a page before you register financial or personal information on a website. If an online deal sounds too good to be true, it quite probably is.

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Stay safe online on Safer Internet Day

Safer Internet Day 2014 - 11 FebruaryToday (11 Feb) marks the eleventh annual Safer Internet Day (#SID2014), a day dedicated to finding out how we can help make the internet a safer place.

Safer Internet Day’s target is to promote the safer and more responsible use of online technology and mobile phones, especially amongst children and young people across the world – the campaign slogan is “Let’s create a better internet together”.

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