Contact them vs don’t contact them – the challenge facing the majority of marketing analysts

Posted on Dec 22 2014 by

In this blog post by David Percy we discuss when it’s best to contact customers and why even personalised messages can sometimes be too much.

Financial services regulation: Navigating the perfect storm

Posted on Dec 22 2014 by

To navigate the perfect storm of financial services and privacy regulation, we have a common challenge. Both lenders and Credit Reference Agencies (CRAs) need to explain effectively and consistently to both regulators and customers how they use personal data when making decisions about consumers.

Record-breaking festive period for retailers (so far) as UK shoppers embrace American sales dates

Posted on Dec 19 2014 by

Black Friday, Cyber Monday and Manic Monday were all hugely popular this side of the Atlantic in 2014. But what were the actual numbers and what does it mean for retailers? Giles Longhurst explains.

The Mortgage Market review: Six months on…

Posted on Dec 18 2014 by

It’s now six months since the new lending rules came into force. So has the Mortgage Market Review (MMR) contributed to a more sustainable market that serves the needs of customers better or has it added confusion to an already complex choice?

Stress tests are here to stay, are you prepared?

Posted on Dec 18 2014 by

The BOE published the results of its first ever ‘concurrent’ stress testing exercise. The economic scenario applied in the stress test was severe.

Four things Telecoms can learn from Financial Services fraud statistics

Posted on Dec 17 2014 by

Understanding the challenges & progress currently being made to help combat fraud in the Financial Services sectors can provide powerful insight for the Telecommunications Industry.  The trends seen in other sectors can often shed light on how fraud is/will impact others but may not be as obvious. You may be interested in: Here are four […]

How Inbox by Gmail can be used to inspire

Posted on Dec 16 2014 by

Understand how to improve your chances of converting undecided customers with Inbox by Gmail.

Are fraud hotspots now part of a big city life? Our heatmap highlights emerging fraud hotspots in the UK

Posted on Dec 15 2014 by

Our maps reflect just how widespread and dispersed consumer fraud and ID theft really are.

Rental data: Expanding financial access and inclusion

Posted on Dec 15 2014 by

Despite new technologies and widespread innovation in financial services, there are still a lot of people who are ‘underserved’. Lenders and society alike could be missing out on a huge opportunity if this population continues to be overlooked.

Confused.com first UK aggregator to prevent insurance fraud at the point of quote

Posted on Dec 10 2014 by

Experian and Confused.com in ground-breaking agreement to safeguard consumers against the threat of insurance fraud.