Are you ready for Black Friday, Cyber Monday and Manic Monday?

Posted on Nov 26 2014 by

As the pre-Christmas shopping fever threatens to kick in we thought we’d provide an update on the key dates that retailers and consumers should be aware of.

One in six adults has fallen victim to cyber-crime

Posted on Nov 25 2014 by

41st Parameter, part of Experian and leader in online fraud intervention, warns of the growing threat of cyber fraud and need for cybersecurity to protect customers and businesses.

Guest post: Attribution, Single Customer View, Mobile, Technology and Data

Posted on Nov 21 2014 by

This guest post from The Up Group is a summary of some of the interesting topics covered in recent Digital Marketing round table events. Read on for more.

The future of fraud and a growing threat of identity theft

Posted on Nov 19 2014 by

Global security experts Frank Abagnale and Ori Eisen, hosted an exclusive presentation to more than 100 senior banking and industry delegates at a central London venue.

Experian’s 2015 Digital Marketer Report – take the survey and be in with a chance of winning a £100 John Lewis voucher

Posted on Nov 19 2014 by

The Digital Marketer Survey is now live and we want your help. Complete the survey by December 5 to guarantee a free copy of the final report and be in with the chance of winning a £100 John Lewis voucher. Just in time for Christmas

3 things to be learned from the UK as Faster Payments go global

Posted on Nov 17 2014 by

In the UK the Faster Payments system has been up and running for 6 years. We’ve become used to sending and receiving money, if not quite in real-time then much faster than previously; in an increasingly rushed and hectic world the ability to send money quickly and easily offers convenience to consumers and businesses alike. 

Despite 1.2 million current account switches within 12 months, the retail banking sector now faces further scrutiny

Posted on Nov 14 2014 by

It’s little over a year since the UK’s seven-day current account switch was launched. Despite 1.2 million savvy-consumers opting to take advantage and cash in on the banks’ lucrative opening deals, the Competitions and Markets Authority (CMA) has unveiled plans for a further inquiry into current account and small business banking markets. The CMA says it wants to further boost competition among High Street banks.1

Back office legacy challenges facing new banking entrants

Posted on Nov 14 2014 by

Setting up a bank in the UK is costly, time-consuming, heavily regulated and not easy.  As a result, the dynamic, start-up culture that drives innovation in many other sectors is less prevalent within banking and financial services. My article outlines some of the key challenges facing new banking entrants. You may also be interested in: […]

Moving from a multi-channel to a cross-channel approach

Posted on Nov 14 2014 by

Cross-channel marketing is the optimum strategy for marketers. But how many marketers know the difference between cross-channel and multi-channel? and How can you move from one to the other?

Empathy at a time of stress – what marketers can do when their customers are going through life events

Posted on Nov 13 2014 by


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Moving house and having children are very important moments in people’s lives. Wonderful, but potentially stressful. What can companies do to make it easier for their customers?