One in two of us get frustrated at lengthy application processes

Posted on Feb 26 2015 by

New research reveals the key factors driving people to pull out of an application for a financial product or service.

Three key factors that define whether you pass an identity check

Posted on Feb 25 2015 by

Identity checks and online security play a vital role, not only to protect the organisation carrying out the check, but also their customers from potentially becoming victims of fraud.  The success of these measures, however, hinge on a host of separate factors.

Inside Credit Services

Posted on Feb 23 2015 by

Around the world, demand for Experian’s expertise in managing credit risk keeps on growing. Our latest documentary uncovers how we’re making a difference in people’s everyday lives. View this short segment of Inside Experian to hear more about how Experian Credit Services are applying a long experience of safeguarding sensitive data to aid credit decisions. View the […]

Dear [INSERT FIRST NAME], are you getting personal with your marketing?

Posted on Feb 19 2015 by

Personalisation is one of the hottest topics in marketing at the moment. In this article Nicholas Moore explains what it entails and what the potential benefits and risks involved are.

Four reasons why identity checking isn’t simple

Posted on Feb 19 2015 by

Checking the identity of customers is an important part of doing business for many organisations, but it is not always a straight-forward process.

Direct Debit Guarantee – Where does the responsibility lie?

Posted on Feb 18 2015 by

The Direct Debit Guarantee ensures that consumers can reclaim funds they have paid via the Direct Debit Scheme. Refunds happen when errors have been made either by the service user, for example their electricity supplier, or by the bank concerned.

Could pension reforms pay the way for fraud, ID theft, tax avoidance and money laundering?

Posted on Feb 18 2015 by

The biggest pension reform in a century gets underway in April.

One in three UK adults expect smartphone payments to outpace credit and debit cards by 2020

Posted on Feb 11 2015 by

But current fear of fraud is preventing more widespread use of smartphones for payments in today’s environment.

Understand your customer and improve the conversation

Posted on Feb 06 2015 by

Understanding your customers allows you to predict behaviour and actions which enables more effective communication, interactions and marketing. Read on to find out how and why this is so important in modern marketing.

Three things to consider as we go cashless

Posted on Feb 03 2015 by

It is predicted1 that we’ll be reaching a UK payments milestone on or about March 8th this year when our use of cash will be overtaken by cashless payment methods.