Customers – the centre of your marketing, your brand and your business

Posted on May 29 2015 by

Richard Whale explains why customer centricity is crucial not only in your marketing but across your business. He also delves into why and how brands can start to re-position themselves.

Approaching the customer journey through more efficient statistical models

Posted on May 26 2015 by

From marketing and origination to customer management and collections it is now more critical than ever to provide the best quality of service to your clients. Statistical models have been proven to help organisations make decisions based on predictions across the customer life cycle. Building these models, however, can be very challenging from both a […]

Detected automotive finance fraud steps up a gear

Posted on May 21 2015 by

Volume of detected automotive finance frauds has maintained its steady decline – all in the face of record-breaking new car sales.

The Gaming Sector and the Rise of ID Theft

Posted on May 20 2015 by

ID theft is on the up, rising 12 percentage points in the past year; it now accounts for more than half of all detected frauds [1].   Experian’s annual fraud report revealed a marked shift in the level of third-party or identity theft – when a victim’s identity is stolen – as a proportion of […]

Be more agile with an automated collections process

Posted on May 19 2015 by

Being prepared for potential spikes in collections demand is essential to maintaining an agile and responsive organisation. Our four steps to a more automated process may seem simple, but could make all the difference when it counts.

Identity theft rises 12 per cent – what does that mean for retailers?

Posted on May 19 2015 by

Identity theft has risen 12 percentage points in the past year, now accounting for more than half of all detected frauds [1]. Experian’s annual fraud report revealed a marked shift in the level of third-party or identity theft – when a victim’s identity is stolen – as a proportion of all detected fraud cases. It’s […]

Fraud Report 2015 – ID theft’s relentless rise

Posted on May 19 2015 by

The latest edition of our Fraud Report has been published and is now available. we’ve also got a superb interactive online version available as well.

Why subscribers become inactive and how marketers can avoid it happening

Posted on May 18 2015 by

Inactive subscribers are a frustration. Yes you can run a reactivation campaign – but what can you do to avoid subscribers becoming inactive? Read this post by Jalna Soulage to find out

What’s in a wristband – Will wearables prevent heart attacks and help money management?

Posted on May 18 2015 by

Experian blogger Jessica Neale, outlines the imminent impact wearable devices are likely to have on consumer behaviour.

Identity theft and fraud – go to battle with the Army, the Navy and the Air Force

Posted on May 14 2015 by

Identity theft is the beginning of a journey, one which often involves fraud, loss and a great deal of distress for those who have had their identities stolen. While we might not be able to literally send in the military to tackle the criminals, we do have three effective solutions we can use to fight […]