All posts by Jonathan Williams

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PSD2: are you speaking the same language as your custo...

Customers know nothing about PSD2, yet it could bring significant change to day-to-day banking. The way millions of customers across the UK make payments through digital banking services is about to undergo a significant transformation thanks to a set of new rules about to be rolled out for financial...

Read More PSD2: are you speaking the same language as your customers?
PSD2 – what is it and what changes can we expect...

PSD2 is about to shake up banking payments services – what is it and what changes can we expect? New European Union rules governing how payment service providers operate are about to shake up the banking industry thanks to PSD2, but what do the changes actually m...

Read More PSD2 – what is it and what changes can we expect?
What PSD2 is, is largely unknown, yet it could bring s...

The way millions of customers across the UK make payments through digital banking services is about to undergo a significant transformation thanks to a set of new rules about to be rolled out for financial businesses, namely...

Read More What PSD2 is, is largely unknown, yet it could bring significant changes to how payments are made
2016 Payments Trends – New banking providers get...

The final trend for 2016 is a significant development in the race to provide banking to consumers and small businesses in a new...

Read More 2016 Payments Trends – New banking providers get up and running
2016 Payments Trends – Updates to internet security ca...

The fourth item on the list of payments trends for 2016 is not specifically a payments industry issue although it could have a significant impact if not properly...

Read More 2016 Payments Trends – Updates to internet security cause confusion and failures
2016 Payments Trends – Electronic push payments ...

The third item on the list of trends for 2016 is the changing means of customer purchases.  The third item on the list of trends for 2016 is the changing means of customer purchases. Over the last few years, debit card transactions have increased significantly, overtaking cash by volume...

Read More 2016 Payments Trends – Electronic push payments start to stem the rise in debit cards
2016 Payments Trends – The customer/bank interfa...

The second item on the list of payments trends for 2016 is around the way that bank clients access payment and banking services. A key topic for a number of regulators is how to increase competition in the provision of bank account services. Some of the issues to be...

Read More 2016 Payments Trends – The customer/bank interface will be opened up
2016 Payments Trends – Gearing up for PSD2 – str...

As the Second Payment Services Directive (PSD2) starts to get implemented in national laws, customer authentication is going to become a more fundamental aspect of the payments process: it will be needed more frequently and will need to be more robust using multiple factors for re-authentication. As part of...

Read More 2016 Payments Trends – Gearing up for PSD2 – strong authentication and identity management
2015 Trends – And in Other 2015 Payments News…...

Our previous 2015 Trends blogs have highlighted some of the most important developments of the year, here are a few more that are worth noting. SEPA (Single Euro Payments Area) continued its journey with preparations being made for the approaching 2016 deadlines. Banks and Payment Service Providers are assessing...

Read More 2015 Trends – And in Other 2015 Payments News…