Content written by Mark Keyworth

Costly collections – is there a better way?

Identifying customers at risk of default is a new concept to most lenders. Mark Keyworth, Client Consulting Director for Experian, explains the way to reduce risk and cost significantly; by...

Blog - Feb 2013
Are lenders becoming too lenient?

In the hope of strengthening customer relationships before the next market boom, many lenders have taken a proactive approach to dealing with customers struggling under the backlash of the recession,...

Blog - Nov 2012