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Mark is a qualified Banker and has extensive experience within the UK Banking Industry across the whole credit cycle at strategic and operational levels. His experience consists of direct portfolio P&L control as well as extensive consulting on the development of profitable and pragmatic solutions. Mark’s experience has been obtained from a background of 13 years within the UK banking industry, 6 years within retail credit and 11 years working internationally in a consulting role.

Costly collections – is there a better way?...

Posted on Feb 28 2013 by
Every day in the UK, £11.38m of loans on average, are written off by UK Banks and Building Societies alone; whilst in 2012, Citizens Advice Bureaux in England and Wales dealt with 8,308 new debt problems every working day.*1 ...

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Are lenders becoming too lenient?...

Posted on Nov 23 2012 by
In the hope of strengthening customer relationships before the next market boom, many lenders have taken a proactive approach to dealing with customers struggling under the backlash of the recession, offering leniency on payment...

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