About Sarah Rutherford

Website: http://experian.co.uk

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Posts by Sarah Rutherford

Four reasons why identity checking isn’t simple

Posted on Feb 19 2015 by

Checking the identity of customers is an important part of doing business for many organisations, but it is not always a straight-forward process.

Three things to consider as we go cashless

Posted on Feb 03 2015 by

It is predicted1 that we’ll be reaching a UK payments milestone on or about March 8th this year when our use of cash will be overtaken by cashless payment methods.

We really won’t wait!

Posted on Jan 28 2015 by

A recent survey by Interparcel.com1 was reported in the Telegraph on 27th Jan (click here), this showed just how impatient the UK public are – we’re really not willing to wait for anything! 

3 Reasons why identity checking customers with personal questions needs real intelligence

Posted on Dec 05 2014 by

To protect themselves from account takeover fraud and to protect customers from the effects of identity theft many businesses need to check they are dealing with their genuine customer whenever and however they interact with them.

It’s not just account number checking – 3 extra benefits of bank account validation

Posted on Nov 27 2014 by

Bank account validation is not is not just account number checking. This week our experts take a look into 3 extra benefits our customers are getting from bank account validation.

3 things to be learned from the UK as Faster Payments go global

Posted on Nov 17 2014 by

In the UK the Faster Payments system has been up and running for 6 years. We’ve become used to sending and receiving money, if not quite in real-time then much faster than previously; in an increasingly rushed and hectic world the ability to send money quickly and easily offers convenience to consumers and businesses alike. 

3 occasions when validating bank account data isn’t enough

Posted on Nov 07 2014 by

When I joined Experian almost four years ago I remembered struggling to understand the difference between bank account data validation and verification  – weren’t they both checking that bank account numbers were correct? You may be interested in: I now realise there are important differences and good reasons to make the distinction. Validation is a […]

7 day account switching – from both sides of the fence

Posted on Oct 31 2014 by

I recently decided to take a well-known bank up on their offer of a current account with an attractive set of perks – and so I began the much publicised 7 day account switching journey. As someone with a little knowledge of the payments industry I studied the process with both my personal and professional […]

4 types of bank account data errors that may be causing payments failure

Posted on Sep 18 2014 by

Any successful bid to resolve payment failures caused by invalid bank account data hinges on the ability to accurately understand the causes: error types, their frequency and specific category.Without this understanding the error will never be fixed and simply continue. 

Four reasons why you might be holding invalid bank account data?

Posted on Sep 12 2014 by

Sending and receiving payments are business critical processes and when payments fail the impact on a company’s bottom line can be very serious. One area which causes payment failure but which may be overlooked is in the collection and storage of bank account data. When you collect and manage customer and supplier bank account data […]