About Sarah Rutherford

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Posts by Sarah Rutherford

Contactless cards and data theft – what’s the problem?

Posted on Jul 24 2015 by

The mainstream press have been all of a flutter, with the story that fraudsters with scanners can walk down the street and steal card data from contactless cards while we go about our daily business. But how much of a problem is this? Who suffers the most loss?  And what can be done to protect […]

Branchless Banks and the Identity Checking Conundrum

Posted on Jul 23 2015 by

Two headlines caught my eye recently, the first concerned the rise in current account fraud and the second was a new bank starting up – a bank that wouldn’t have any branches.

Three retail banking trends – What does the bank of the future look like?

Posted on Jun 25 2015 by

When we talk about retail banking we’re generally referring to a few ‘big names’, the main high street banks, built up over many decades – in some cases centuries. They have grown and acquired their smaller competitors and are an established presence in all our lives.

Fighting fraud – 3 problems false positives cause.

Posted on Jun 08 2015 by

There is an easy way to stop all fraud, stop trading! This is undoubtedly a flippant remark but it gets to the heart of the problem many organisations are facing.

How internet security concerns are impacting payment submissions

Posted on Jun 01 2015 by

Hardly a day goes by without a data breach story. There’s widespread concern over the exposure of sensitive and often personal data. The internet industry is responding by implementing new minimum levels of security that will affect us all.

Identity theft and fraud – go to battle with the Army, the Navy and the Air Force

Posted on May 14 2015 by

Identity theft is the beginning of a journey, one which often involves fraud, loss and a great deal of distress for those who have had their identities stolen. While we might not be able to literally send in the military to tackle the criminals, we do have three effective solutions we can use to fight […]

Fraud, biometrics and the fear factor

Posted on May 05 2015 by

High profile data breaches have alerted us all to the increased risk we’re at from fraud. With criminals accessing the personal information of millions of people the search for new and clever ways to tackle fraudsters is a priority.

Fraud – does it have to affect customer experience?

Posted on Apr 16 2015 by

Latest statistics show a marked shift in the level of third-party fraud– where a victim’s identity has been stolen. This trend has developed over the past year and fraud related to stolen identities now accounts for more than half (52%) of all detected fraud cases.*

Account Number Portability – The Next Logical Step?

Posted on Apr 07 2015 by

In September 2013 the UK Payments Council launched the Current Account Switching Service, this means that people can switch their current account to a new participating bank and have their new account, along with their existing payments up and running within seven days.

Their data breach – your problem

Posted on Mar 06 2015 by

Almost daily we read about scary data breaches, there have been some massively high profile cases.  We greet each with a combination of horror and thankfulness that it’s not us that’s let peoples’ valuable, personal data out into the wild – phew! It’s not our business problem… Is it? Unfortunately their data breach may well […]