All posts by Tony Nesterov

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Experts on #FutureofID – What is the single bigg...

Digital ID is generally defined as smart cards that are underpinned by cryptography. They contain biometric information and enable proof of identity.  In some countries they are already in use, this doesn’t mean there is a model there which can be replicated th...

Read More Experts on #FutureofID – What is the single biggest barrier to giving everyone a digital ID?
Three-month Council Tax fraud analysis recovers more t...

Learn how we've helped Arun District Council with Council Tax Fraud analysis in order to cut down number of fraudulent council tax discounts, looking at saving the public purse over £220,000 in just three month. Learn...

Read More Three-month Council Tax fraud analysis recovers more than £220,000 for the public purse…
Experian expects household spending to continue to dri...

The Consumer Price Index (CPI) edged down to 0.0% in the year to August, from 0.1% in...

Read More Experian expects household spending to continue to drive the economy as the Consumer Price Index edges back down to 0.0% in the year to August
Insurance Industry Tackling Fraudulent Applications Th...

First party fraud remains dominant in the insurance industry accounting for almost 80 per cent of all frauds. It’s a figure that has been rising steadily since 2013 ....

Read More Insurance Industry Tackling Fraudulent Applications Through Device Intelligence
What’s in a password? The good, the bad and the ...

Research suggests that around half of all users’ passwords follow only 13 basic structures – making them easier to decipher by hackers. In truth it’s likely to be far less complex, given we’re all creatures of habit and generally the password we rely on for opening our cable TV account is...

Read More What’s in a password? The good, the bad and the blatantly obvious.
Positive changes to the debt collection process for De...

Debt Collection Agencies (DCAs) are dealing with customers at what can be a difficult time as they struggle with managing their finances. However a positive customer experience is possible along with the right outcome. Here are a few areas we can help...

Read More Positive changes to the debt collection process for Debt Collection Agencies
Ready for the cashless society? Three things e-commerc...

It’s predicted that we’ll be reaching a UK payments milestone on or about March 8th this year when our use of cash will be overtaken by cashless payment metho...

Read More Ready for the cashless society? Three things e-commerce should consider…
Customer journey – how intrusive does fraud detection ...

Providing customers with a slick and easy to use experience must be balanced with the need to prevent their details from being unknowingly manipulated by sophisticated...

Read More Customer journey – how intrusive does fraud detection have to be?
Why almost 50% of your customers abandon online transa...

For many consumers taking time is wasting time when it comes to purchasing online. It’s a sentiment that’s backed-up by critical research highlighting the direct cost of friction, delays and consumer intolerance. The retail sector’s on-going success hinges on ensuring fast, seamless and secure transactions for their customers. You...

Read More Why almost 50% of your customers abandon online transactions