Credit Risk Management

The importance of customer centricity in financial services

Posted on Aug 27 2014 by

The importance of putting the customer at the heart of everything you do has long been discussed, but just when you think you’ve understood what they want, and how best to look after them, they evolve.

No crystal ball? Try the next best thing

Posted on Aug 22 2014 by

To build stronger relationships with your customers and avoid losing them to your competitors, you need to accurately predict and meet their changing financial needs.

Homeowners face affordability squeeze when rates rise

Posted on Jul 31 2014 by

The affordability of mortgage repayments is once again under the spotlight following recent comments by the Governor of the Bank of England that “gradual and limited” increases in interest rates are “coming nearer”.

Join our #DataDriven TweetChat on Tuesday, July 8 at 5:30 pm BST

Posted on Jul 08 2014 by

Join our upcoming #DataDriven chat on Twitter featuring:

Susie Wolff – Development Driver, Williams Martini Racing
Rob Smedley – Head of Vehicle Performance, Williams Martini Racing Formula 1 Team
Greg Bonin – Principal Scientist for Experian’s DataLabs.

Topic: Using Data to Make Smarter Decisions

When: July 8, 2014 at 5:30 pm BST

How can banking move forward in post-crisis Britain?

Posted on May 29 2014 by

Derek Garriock, our Head of Business Solutions and former leader of Sales Transformational Design and Delivery for RBS, scrutinises the changes, challenges and opportunities facing the Banking and Financial Services sector during the next three to five years.

There is a wealth of data available – but what data can be used?

Posted on May 07 2014 by

Here at Experian Decision Analytics we use the data at our disposal, our statistical knowledge and our business and market experience, to help lenders ensure they are making informed, and most importantly, responsible decisions on who they lend to. How? Through scorecard developments, policy rule analysis and strategy reviews amongst others. For each aspect of […]

Mobile Britain’s omni-channel banking evolution

Posted on May 01 2014 by

Derek Garriock, Head of Business Solutions, outlines the impact digital channels have made in rapidly redefining how customers interact with their lenders.

Growth through intelligent marketing

Posted on Apr 29 2014 by

‘Today’s consumers expect a tailored customer experience which complements and supports their needs. And why wouldn’t they? Ultimately, when using analytics for marketing you will naturally begin to optimise your conversion rates. Find out more on the best ways to implement this.

9th International Telecom Forum – Unlocking the Value of Telecom Data – 12 – 13 June, Rome

Posted on Apr 24 2014 by

This year’s forum promises to be an influential platform for the strategies and solutions that are setting the industry trends, as well as for sharing insight.

Assess the affordability of each customer

Posted on Mar 31 2014 by

Discover how to remain compliant and minimise risk whilst providing a suitable and responsible service to your customers.