Credit Risk Management

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How do you drive a change strategy forward?...

No implementation means no innovation – here’s how to get it right Good intentions and ideas are nice to have, but if a business is unable to turn aspirations into new ways of working, then ultimately positive change is unlikely to hap...

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Guest blog: The 3 steps for an effective change progra...

We’re all aware of how many opportunities there are for us in the insurance sector. But in a large corporate with established systems and processes, effecting change can be difficult. You exist with systems and processes which have served you well – in our case for over 300 years....

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Why modernisation is a growth tool for banks...

In the last 12 months, banks have made a significant shift to upgrade and improve their internal infrastructure, with the purpose of streamlining costs and to move away from maintaining expensive legacy systems. The questions we often hear today are ‘what does a re-platforming project look like?’ How can...

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Silos just won’t work anymore. But what will? Customer...

Figures show the people in the UK owed £1.532 trillion at the end of April 2017. This is up from £1.485 trillion at the end of April 2016 – an extra £886.84 per UK adult. May’s Office of National Statistics release showed that tepid earnings growth continues to be...

Read More Silos just won’t work anymore. But what will? Customer focus.
A brokers’ view: how digital drives data, and data dri...

I’ve been asked if the digital revolution marks the end of the broker. Why do you need an intermediary when everyone can go direct? True, digital has had a huge effect on insurance distribution. When I started out in insurance we met customers face to face. We had brilliant...

Read More A brokers’ view: how digital drives data, and data drives value. By Allen Seldon, BGL Group
Executives recognise change is needed – so, how do the...

The speed at which people have adapted to digital technologies has challenged businesses. This fast-paced evolving market has meant some businesses have found it a struggle to adapt their operating models to meet the expectations of customers. This expectation has meant people command a high level of service, delivered...

Read More Executives recognise change is needed – so, how do they adapt in a digital consumer era?
How technology is bringing insurers new opportunities,...

UK motor insurance is one of the most competitive markets in the world. With new technologies developing rapidly, and new data being generated from connected objects now creating the connected home. But, how can we be proactive in embracing these opportunities? We already live in a world where connectivity...

Read More How technology is bringing insurers new opportunities, by Dan Freedman, Direct Line Group
People may have new attitudes but they have the same h...

In our now digitalised world there is evidence that, for some people, value and convenience are overcoming concerns over data usage. But that doesn’t mean that organisations can get away with anything less than the highest standards when it comes to using personal data. Quite the opposite in fact....

Read More People may have new attitudes but they have the same high standards
6 opportunities for growth using Open Banking...

Open Banking is considered to be the catalyst that will transform the UK banking industry. As traditional banking models evolve, new opportunities to acquire customers, minimise risks and enhance customer experience are starting to...

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