Credit Risk Management

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Back office legacy challenges facing new banking entra...

Setting up a bank in the UK is costly, time-consuming, heavily regulated and not easy.  As a result, the dynamic, start-up culture that drives innovation in many other sectors is less prevalent within banking and financial services. My article outlines some of the key challenges facing new banking entrants....

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Taking on the consumer affordability challenge...

The world of lending to individuals is not what it used to be. Once a key element in creating growth, it now faces a battle on various levels from three different stakeholders - the regulators, struggling borrowers and the media. The common theme is...

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7 day account switching – from both sides of the fence...

I recently decided to take a well-known bank up on their offer of a current account with an attractive set of perks – and so I began the much publicised 7 day account switching journey. As someone with a little knowledge of the payments industry I studied the process...

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Turn risk into reward by predicting your customersR...

When customers move house, they are far more likely to change credit provider at their new address, or even leave their old balances unpaid. To convert these risks into business opportunities, lenders need to anticipate customer address changes in advance and target customers with personalised, compelling offers that help...

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Build the fairest, most effective debt collections str...

As the number of consumers struggling with debt continues to grow, institutions need collections strategies that treat customers fairly, deliver the best business outcomes and minimise operational costs....

Read More Build the fairest, most effective debt collections strategy
Are regulators now set to turn their attention to anti...

Critical success of AML and KYC initiatives have to be underpinned by a combination of vigilance and...

Read More Are regulators now set to turn their attention to anti-money laundering?
Turn ambition into achievement – Top 5 tips!...

Jamil Qureshi, performance psychologist, was a speaker at our last Experian Credit Excellence Workshop, sharing his top 5 tips on how you can turn ambition into...

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How well do you anticipate your customers’ needs and b...

One of the common concerns lenders face is knowing where their next opportunity is coming from. There is often a gap between strategic developments and time spent reviewing and trying to understand where to go next. This time is lost...

Read More How well do you anticipate your customers’ needs and behaviours?
How much ‘ energy ’ do you have for competitors or cus...

The Utility market in the UK is evolving fast. New entrants to the market often top the best-buy lists and occupy a rapidly growing corner of the market. Why? This growth is supported by Ofgem mandates to enable customers to switch suppliers within 3 days by the end of...

Read More How much ‘ energy ’ do you have for competitors or customers?