Lenders will face tough new standards for customer interaction from 1 April 2013, when the UK’s new financial services regulator, the Financial Conduct Authority (FCA), will begin to apply measures to reduce ‘conduct risk’, placing customer needs at the heart of finance strategy, aiming to make certain that a company’s behaviour will result in good outcomes for consumers.
A snapshot of key official and Experian regional data released this month.
The latest Insolvency Index from Experian®, the global information services company, reveals a significant drop in the rate of business insolvencies in January 2013, as it hits its lowest level since June 2007.
EDA provides software, analytical tools such as scores and expert consulting to turn credit data into actionable decisions.
In our survey to over 260 corporate treasurers we asked ‘What sort of support do those responsible for SEPA migration recieve from key decision makers in relation to the SEPA issue?
Daniel Almenara is a Client Consulting Director with Experian’s Global Consulting Practice. He puts financial institutions’ escalating pressure, new challenges and increased scrutiny under the spotlight.
Identifying customers at risk of default is a new concept to most lenders. Mark Keyworth, Client Consulting Director for Experian, explains the way to reduce risk and cost significantly; by monitoring and spotting the warning signs of pre-delinquency and acting early enough to avoid collections.
This year’s ICM awards represented a great achievement for Experian…not only because Experian secured one of the awards, but also because several of Experian’s customers also won awards. They included Britvic for ‘Best use of Credit Technology’; Sharon Adams of Aimia Foods, for ‘Credit Professional of the Year’; and Veolia Environmental Services (UK) with ‘Credit Employer of the Year’.
The 2012 Late Payment Index from Experian®, the global information services company, today revealed that UK businesses paid their bills more than a day earlier in 2012, compared to 2011. During 2012, firms paid their overdue invoices on average 24.66 days after agreed terms, compared to an average of 25.70 days during 2011.
The 2012 Business Insolvency Index from Experian®, the global information services company, reveals that during 2012, 0.86 per cent fewer UK businesses failed than the previous year, with 1.04 per cent of the business population failing compared to 1.10 per cent in 2011. The year ended with December seeing 0.08 per cent of businesses fail. This compares to 0.11 per cent in the same month during 2011 and represents the lowest rate seen in December since 2007.