Featured
Costly collections – is there a better way?
Posted on Feb 28 2013 by Mark Keyworth
Identifying customers at risk of default is a new concept to most lenders. Mark Keyworth, Client Consulting Director for Experian, explains the way to reduce risk and cost significantly; by monitoring and spotting the warning signs of pre-delinquency and acting early enough to avoid collections.
2012: A year of Identity & Fraud, Part One
Posted on Dec 27 2012 by George Hopkin
As the New Year approaches, Latest Thinking takes a look back over 2012 and highlights some of the developments and events in the world of Identity & Fraud.
Small Business: Improve cash flow effectively and avoid late payments
Posted on Nov 22 2012 by Svenja Clarke
As a growing business, it’s important to understand the ins and outs of maintaining a healthy cash flow. While the primary goal is to ensure your outgoings are constantly balanced by inflow, you need to be prepared for cash flow problems and large or unexpected expenses. Carefully protecting cash flow by monitoring this movement is essential to long-term survival.
Is Big Data the new CRM?
Posted on Nov 19 2012 by Marie Myles
I recently attended a conference about Big Data. All the big IT players were there, lots of clever stuff was discussed and new toys and techniques were dangled in front of us all in the promise of making our businesses more effective. But then I had a feeling of déjà vu. I couldn’t help feeling that I was back in one of the CRM conferences from about 10 or 15 years ago.
Spotting fraud networks
Posted on Nov 15 2012 by Dominic Eaves
Organised fraud is often regarded as less common than fraud perpetrated by individuals – but there’s little or no distinct boundary between the two. Whether it’s an individual making multiple fraudulent credit applications, or a professional fraudster recruiting multiple victims to launder money or commit cheque fraud, the scale of losses can be significant. Fraudsters usually target numerous organisations or even different divisions within the same organisation – so collaboration is vital.