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38 out of every 1000 customer records could flag up as fraudulent!

Posted on Oct 14 2014 by

Experian data reveals that as many as 38 customer records in every 1000 could be flagged as suspicious with a potential fraud marker warranting further investigation. So, how effective are your online fraud defences? You may be interested in: The sensitive balancing act between optimising customer on-boarding and preventing fraud can often be a difficult […]

How well do you anticipate your customers’ needs and behaviours?

Posted on Sep 30 2014 by

One of the common concerns lenders face is knowing where their next opportunity is coming from. There is often a gap between strategic developments and time spent reviewing and trying to understand where to go next. This time is lost time.

Endless possibilities. One Mosaic.

Posted on Mar 31 2014 by

The new version of Mosaic, launched today, reflects the large changes seen in UK society in the last few years, with rural to urban relocation, an increasing number of people renting their accommodation and technology trends impacting society enormously. Read on to find out more.

What is responsible lending?

Posted on May 31 2013 by

Responsible lending is to act in a customer’s best interests, ensuring affordability, transparency of terms and conditions and supporting a borrower if they experience repayment difficulties.