Identity and Fraud

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How law firms can maximise digital developments...

Customer service is the most important remit for any business. Not being able to give your customers great customer experience can impact your brand reputation and hinder loyalty. In a fast-paced personalised era, people expect simple, instant and easy interactions. This isn’t isolated to any specific task – everything...

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5 key things making businesses vulnerable to fraud...

There are five key factors currently making people and organisations more vulnerable to large-scale cyber fraud. 1. A wealth of stolen data available to fraudsters. Wholesale data theft is one of the fastest growing crimes facing people and organisations today, with hundreds of millions of digital identities compromised every...

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Towards a data-powered future: the evolution of the in...

The insurance industry is going through a period of rapid and transformational change. The explosion of consumer data, pace of new technology and increased focus on digital bring challenges and opportunities for organisations. With it comes a shift in customer behaviours and...

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Pension fraud – affecting more people than ever...

Customer expectations and regulatory change has led to increased responsibility on the provider to protect against pension fraud. Pension freedoms have created greater flexibility and access for customers but also encouraged fraudsters to target customer’s entire pots. If providers get the identification and verification system right they can create...

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In 2040 demand for care homes will have doubled...

Society is changing. People are living longer which presents a challenge of morbidity vs. mortality. In plain English, the longer people live, the more they do so in ill health. To put it in perspective 14,450 centenarians, of which over 750 are aged over 105 live in the UK....

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Friend or Foe? Why candidate pre-screening goes hand i...

Increasingly organisations are becoming aware of the real threat of data breaches. Those at the top of their game are quick to realise that ‘insider threat’ is one of the causes of a data breach incident.  Pre-screening employees is one way to support the organisation in reducing this risk....

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You don’t need a passport to visit your local...

According to the Office of National Statistics (ONS), this year over 600k young people will celebrate their 18th birthday. That’s a lot of parties and legal pub visits – and a lot of passports that could be at risk if each took them out to party as a form of...

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Is Jack Frost giving utility providers a chill?...

As Britain heads into a cold snap homes are turning up the heat and energy usage is soaring. But is it Jack Frost turning the dial or is it an impersonator? How hot will the fraudster be during the coming months? For many utility providers the answers to these...

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Do you think the theft of biometric information is pos...

Millions of people already use fingerprint recognition to access their smartphones. For many, this is a first exposure to one use of biometric information that could become a common way to verify a person’s identity for a range of financial s...

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