Identity and Fraud

Protect your customers and safeguard your business

Biometrics and data passports: the future of customer data p...

Posted on Nov 28 2016 by
Of all the topics likely to keep the Chief Risk Officers of large financial institutions awake at night, data security ranks pretty highly – and with more customer information appearing online each day, the possibility of a...

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Facebook’s transferable log-in is great – would some...

Posted on Nov 25 2016 by
Increasingly, a range of websites offer users the option of logging-in with either their Google or Facebook details. Why? Well, it ensures the user only has to remember one set of credentials and it prevents them turning away...

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Pension providers’ concerns: engagement, cybercrime, going...

Posted on Nov 24 2016 by
The general public in the UK is clamoring for new digital services and has an expectation that all facets of their lives should, in one way or another, be manageable through desktop or mobile. This new reality is recognised by...

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How interwoven is your customer?...

Posted on Nov 21 2016 by
Criminals have created a business from committing fraud — a source of success, reputation, prosperity and innovation. For companies, preventing fraud loss is often viewed as a cost of doing business, and, as such, is approached...

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Man Vs. Machine...

Posted on Nov 17 2016 by
Machine learning has become an invaluable tool in the fight against fraud. It combines computational statistics, artificial intelligence, signal processing, optimisation, and other methods to identify patterns....

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Stopping fraud frees up valuable resources...

Posted on Nov 16 2016 by
Many companies feel that protecting transactions is the most important area to which to shift their focus after the account opening stage. Transactions certainly should be considered, but one of the other benefits of looking at...

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Mobile interactions will challenge – and assist –...

Posted on Nov 15 2016 by
Most companies offer consumers the opportunity to access accounts via multiple avenues, including Web, mobile, in-store and call centre. Whilst convenient for consumers, the challenge for businesses is incorporating multi-factor...

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Knowing your customers’ behaviour creates more targeted fr...

Posted on Nov 10 2016 by
In the past, marketing and sales teams were seen as the collectors and custodians of information about the customer....

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Growth requires stronger relationships – part 2...

Posted on Nov 09 2016 by
Earlier we reviewed the compelling objectives of risk vs. product and marketing. There is no hiding the objectives of both differ greatly between them. This doesn’t, however, mean that a joint strategy can’t be created and...

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    Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insight, credit risk management, identity and fraud, payments and collections. For more information about Experian, visit our website.