Identity and Fraud

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Fraud – does it have to affect customer experience?...

Latest statistics show a marked shift in the level of third-party fraud– where a victim’s identity has been stolen. This trend has developed over the past year and fraud related to stolen identities now accounts for more than half (52%) of all detected fraud cas...

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Data Breach Response: Are UK Businesses Ready for Anyt...

Nearly one in five businesses (17%) have been hit by at least one data breach within the past two years – leaving millions of consumers exposed to the risk of fraud and ID t...

Read More Data Breach Response: Are UK Businesses Ready for Anything?
Current account fraud underpins the relentless rise of...

Identity theft has risen 12 percentage points in the past year, now accounting for more than half of all detected frauds, with current accounts the fastest growing target for identity...

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The cost of mobile fraud – $92m and countingR...

Research has revealed that the average annual loss due to mobile fraud sits at $92.3 million. While average internet fraud losses are said to be between 6 and 10 per cent for most companies, mobile fraud is proving to be a bigger pill to swallow with average fraud rates...

Read More The cost of mobile fraud – $92m and counting…
Ready for the cashless society? Three things e-commerc...

It’s predicted that we’ll be reaching a UK payments milestone on or about March 8th this year when our use of cash will be overtaken by cashless payment metho...

Read More Ready for the cashless society? Three things e-commerce should consider…
Fingerprint verification the next technology for telec...

Julie Tomlinson outlines the case for fingerprint technology in identity verification....

Read More Fingerprint verification the next technology for telecoms?
Branch versus digital and the account opening battlegr...

Head of Business Solutions Derek Garriock, analyses banks' sales conversion rates for branches versus digital...

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Their data breach – your problem...

Almost daily we read about scary data breaches, there have been some massively high profile cases.  We greet each with a combination of horror and thankfulness that it’s not us that’s let peoples’ valuable, personal data out into the wild – phew! It’s not our business problem… Is it?...

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Is your company digital ready?...

With switched-on, well-informed and web-savvy consumers, strong digital capabilities are more important than ever....

Read More Is your company digital ready?