Payments and Collections

Collections prevention is better than cure

Posted on Jun 26 2015 by

An effective collections prevention strategy helps to identify those at risk of defaulting before the worst happens, so you can take measures to help them meet their obligations.

M-commerce and the fraud challenge

Posted on Jun 23 2015 by

Mobile represents a huge opportunity for retailers as more and more people use multiple, mobile devices to make purchases on the go. Purchases on mobile devices has increased by 10 per cent in the last year alone – a trend that is set to continue as further people switch to using their mobile devices for […]

Why safeguarding against a data breach is worth every penny

Posted on Jun 16 2015 by

Despite dramatic rises in the number of data breaches, most businesses think they are protected but as it turns out many are not, with one in three (34%) without even a data breach response plan in place.

Protect your customers with affordable repayment plans

Posted on Jun 12 2015 by

With a clear requirement to assess affordability, the challenge for organisations is to do this as quickly and effectively as possible. A streamlined affordability assessment process will allow you to protect your customers, ensuring they can really afford their repayments.

Embrace digital collections

Posted on Jun 08 2015 by

To connect with a new generation of borrowers, lenders need to introduce and embrace digital processes, and that includes adapting existing collections techniques.

How internet security concerns are impacting payment submissions

Posted on Jun 01 2015 by

Hardly a day goes by without a data breach story. There’s widespread concern over the exposure of sensitive and often personal data. The internet industry is responding by implementing new minimum levels of security that will affect us all.

Be more agile with an automated collections process

Posted on May 19 2015 by

Being prepared for potential spikes in collections demand is essential to maintaining an agile and responsive organisation. Our four steps to a more automated process may seem simple, but could make all the difference when it counts.

What’s in a wristband – Will wearables prevent heart attacks and help money management?

Posted on May 18 2015 by

Experian blogger Jessica Neale, outlines the imminent impact wearable devices are likely to have on consumer behaviour.

SEPA UK, the deadlines are approaching – what does this mean?

Posted on May 08 2015 by

For the majority of the Eurozone, domestic SEPA (Single Euro Payments Area) became a reality by August 2014. For those Euro bank accounts not held in the Eurozone, SEPA deadlines are due to be enforced from October 2016. So what does this mean for UK companies?

What’s in a password? The good, the bad and the blatantly obvious.

Posted on May 07 2015 by

Research suggests that around half of all users’ passwords follow only 13 basic structures – making them easier to decipher by hackers. In truth it’s likely to be far less complex, given we’re all creatures of habit and generally the password we rely on for opening our cable TV account is likely to be similar to the […]