Payments and Collections

Direct Debit Guarantee – Where does the responsibility lie?

Posted on Feb 18 2015 by

The Direct Debit Guarantee ensures that consumers can reclaim funds they have paid via the Direct Debit Scheme. Refunds happen when errors have been made either by the service user, for example their electricity supplier, or by the bank concerned.

One in three UK adults expect smartphone payments to outpace credit and debit cards by 2020

Posted on Feb 11 2015 by

But current fear of fraud is preventing more widespread use of smartphones for payments in today’s environment.

Three things to consider as we go cashless

Posted on Feb 03 2015 by

It is predicted1 that we’ll be reaching a UK payments milestone on or about March 8th this year when our use of cash will be overtaken by cashless payment methods.

We really won’t wait!

Posted on Jan 28 2015 by

A recent survey by Interparcel.com1 was reported in the Telegraph on 27th Jan (click here), this showed just how impatient the UK public are – we’re really not willing to wait for anything! 

Bacs strengthens Paperless Direct Debit verification requirements

Posted on Jan 08 2015 by

In December 2014 Bacs issued the latest version of rules for the UK Direct Debit scheme. This update has re-iterated the requirements for originators to verify both the identity and bank account data of payers when using paperless Direct Debits. In terms of the depth and breadth of verification required the key phrase is: “Prior […]

SEPA 2015 – 3 predictions for corporates

Posted on Jan 07 2015 by

This time last year adoption rates for SEPA, particularly for direct debits were still woefully low and an extension to the end dates was about to be announced. A year on and the end dates are firmly behind us and despite the late scramble, adoption seems to have been largely achieved.  For corporates, many who […]

Rental data: Expanding financial access and inclusion

Posted on Dec 15 2014 by

Despite new technologies and widespread innovation in financial services, there are still a lot of people who are ‘underserved’. Lenders and society alike could be missing out on a huge opportunity if this population continues to be overlooked.

What is SEPA 2.0? Three things it might (or might not) be

Posted on Dec 10 2014 by

I’m not entirely sure we all agreed on what SEPA 1.0 was, but now talk has turned to SEPA 2.0. From the recent e-mails I’ve received and articles I’ve read there are several different angles as to what constitutes SEPA 2.0.

Personal insolvencies fall to pre-recession levels but who is still vulnerable?

Posted on Dec 10 2014 by

New figures published by Experian, illustrating where and for whom UK personal insolvencies are most prevalent, reveal the number of people being declared insolvent has fallen to pre-recession levels, with some towns showing markedly improved rates compared to the same period last year. Despite these findings, the figures also highlight the vulnerability facing young families.

5 key take-aways from the 2014 Credit Risk Summit

Posted on Nov 28 2014 by

At the 2014 Credit Risk Summit, leading thinkers tackled the challenge of staying relevant to customers in the digital era. View our key take-aways report…