Payments and Collections

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Back office legacy challenges facing new banking entra...

Setting up a bank in the UK is costly, time-consuming, heavily regulated and not easy.  As a result, the dynamic, start-up culture that drives innovation in many other sectors is less prevalent within banking and financial services. My article outlines some of the key challenges facing new banking entrants....

Read More Back office legacy challenges facing new banking entrants
3 occasions when validating bank account data isn’t en...

When I joined Experian almost four years ago I remembered struggling to understand the difference between bank account data validation and verification  – weren’t they both checking that bank account numbers were correct? You may be interested in: I now realise there are important differences and good reasons to...

Read More 3 occasions when validating bank account data isn’t enough
7 day account switching – from both sides of the fence...

I recently decided to take a well-known bank up on their offer of a current account with an attractive set of perks – and so I began the much publicised 7 day account switching journey. As someone with a little knowledge of the payments industry I studied the process...

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5 opportunities and 1 issue that corporate treasurers ...

EuroFinance kindly asked be to moderate a conference session in Budapest  entitled “Beyond SEPA”. In harmony with the main conference themes of disruption and innovation the organisers had decided to run it a little differently and they asked me to run the first session in the new format in...

Read More 5 opportunities and 1 issue that corporate treasurers have with SEPA
Build the fairest, most effective debt collections str...

As the number of consumers struggling with debt continues to grow, institutions need collections strategies that treat customers fairly, deliver the best business outcomes and minimise operational costs....

Read More Build the fairest, most effective debt collections strategy
Are regulators now set to turn their attention to anti...

Critical success of AML and KYC initiatives have to be underpinned by a combination of vigilance and...

Read More Are regulators now set to turn their attention to anti-money laundering?
4 payments issues to watch out for after the SEPA migr...

EuroFinance has kindly invited me to moderate a session entitled “Open Spaces: Beyond SEPA” at their conference next week. Yesterday, in preparation, I was on a conference call with six treasury experts from businesses across Europe which highlighted issues and opportunities and so promises to make our discussion in...

Read More 4 payments issues to watch out for after the SEPA migration
5 reasons why you need to take care when using IBANs...

The move to global standardisation using ISO2022 XML has meant the adoption of the International Bank Account Number (IBAN) by many countries and organisations. This means the IBAN effectively supplants a country’s domestic bank account data, such as account number and sort code.  ...

Read More 5 reasons why you need to take care when using IBANs
Five things you might not know about IBAN...

Initiatives such as SEPA (Single Euro Payments Area) and the move to global standardisation using ISO2022 XML have led to the adoption of the International Bank Account Number (IBAN). Here are five things you might not know about the...

Read More Five things you might not know about IBAN