Payments and Collections

Protecting the public purse

Posted on Nov 14 2013 by

Up to £178 million of fraud was detected by local government in the last year from 107,000 fraud cases.

6 reasons why you may need a scorecard check-up

Posted on Nov 14 2013 by

Do you need a check-up – a scorecard check-up that is? Has it been a while since you last dusted off your scorecards and explored whether you had the right data in the mix? Then now – as the UK economy shows signs of returning to growth – is the perfect time to do it.

Welcome to analytics

Posted on Nov 13 2013 by

Receive priority information and exclusive invitations to join events and webinars via our Analytics Knowledge Hub.

Black is the opposite of white

Posted on Oct 21 2013 by

Our market-leading software can help you to optimise your contact strategy.

Enfield Council cuts arrears by £1.3 million

Posted on Oct 18 2013 by

Critical application of data and analytics helps drive down Enfield’s arrears from £30.5 million to £29.2 million -marking a drop of 4.4%.

Customer acquisition: under the microscope

Posted on Oct 03 2013 by

Regulation, cost pressures and increasing complexity are all adding to credit teams’ challenges. Nick Vanstone, Experian Decision Analytics Consultant, looks closer at the challenges of acquiring customers…

Utilities podcast – Smart Meters

Posted on Sep 25 2013 by

Get on-demand access to our on-going series of podcasts, delivered by our industry experts.

Nearly half of UK adults abandon online transactions

Posted on Sep 18 2013 by

Online transactions abandoned after customers get frustrated at the length and complexity of identity validation and security checks.

Data and the board

Posted on Sep 04 2013 by

Credit risk has become a strategic issue. There has never been a time at which customer insight has been so closely reviewed at board level. Read on to see how financial institutions can adopt new data sources to improve their bottom line…

Affordability is paramount: the latest personal insolvency figures reveal

Posted on Sep 03 2013 by

The annual fall in personal insolvencies is certainly a positive picture, but the quarter on quarter change highlights that there are areas still struggling.

With Conduct Risk being a subject at the forefront of minds within the lending community, it shows how individual circumstances can change at any time and that on-going affordability assessments are needed.