Payments and Collections

UK Labour Market Statistics – April release

Posted on Apr 22 2013 by

The latest labour market data from the Office for National Statistics (ONS) show that the shine is finally coming off the UK labour market in line with our expectations.

The clamp down on conduct

Posted on Apr 10 2013 by

Lenders will face tough new standards for customer interaction from 1 April 2013, when the UK’s new financial services regulator, the Financial Conduct Authority (FCA), will begin to apply measures to reduce ‘conduct risk’, placing customer needs at the heart of finance strategy, aiming to make certain that a company’s behaviour will result in good outcomes for consumers.

Current account fraud falls as mortgage fraud rises for sixth successive year

Posted on Apr 10 2013 by

Fraud figures predicted to rise throughout 2013.

Regional Round-up : March 2013

Posted on Apr 02 2013 by

A snapshot of key official and Experian regional data released this month.

Business Insolvency Index – January figures hit lowest rate since June 2007

Posted on Mar 26 2013 by

The latest Insolvency Index from Experian®, the global information services company, reveals a significant drop in the rate of business insolvencies in January 2013, as it hits its lowest level since June 2007.

SEPA Ready survey results answer to Question 3

Posted on Mar 12 2013 by

In our survey to over 260 corporate treasurers we asked ‘What sort of support do those responsible for SEPA migration recieve from key decision makers in relation to the SEPA issue?

Managing the regulators in a volatile market

Posted on Mar 12 2013 by

Daniel Almenara is a Client Consulting Director with Experian’s Global Consulting Practice. He puts financial institutions’ escalating pressure, new challenges and increased scrutiny under the spotlight.

Collections benchmarking for banks and financial institutions

Posted on Mar 06 2013 by

Vikas Kumar is a senior consultant in Decision Analytics’ Global Consulting Practice. He outlines the critical rationale behind effective collections benchmarking.

Insurers continue to count the cost of soaring fraud

Posted on Mar 04 2013 by

With annual fraud losses across the UK now reaching £70 billion, it is estimated that insurance fraud now tops £2 billion.

Costly collections – is there a better way?

Posted on Feb 28 2013 by

Identifying customers at risk of default is a new concept to most lenders. Mark Keyworth, Client Consulting Director for Experian, explains the way to reduce risk and cost significantly; by monitoring and spotting the warning signs of pre-delinquency and acting early enough to avoid collections.