Direct Debit Guarantee – Where does the responsibility lie?

Posted on Feb 18 2015 by

The Direct Debit Guarantee ensures that consumers can reclaim funds they have paid via the Direct Debit Scheme. Refunds happen when errors have been made either by the service user, for example their electricity supplier, or by the bank concerned.

Could pension reforms pay the way for fraud, ID theft, tax avoidance and money laundering?

Posted on Feb 18 2015 by

The biggest pension reform in a century gets underway in April.

One in three UK adults expect smartphone payments to outpace credit and debit cards by 2020

Posted on Feb 11 2015 by

But current fear of fraud is preventing more widespread use of smartphones for payments in today’s environment.

Understand your customer and improve the conversation

Posted on Feb 06 2015 by

Understanding your customers allows you to predict behaviour and actions which enables more effective communication, interactions and marketing. Read on to find out how and why this is so important in modern marketing.

Three things to consider as we go cashless

Posted on Feb 03 2015 by

It is predicted1 that we’ll be reaching a UK payments milestone on or about March 8th this year when our use of cash will be overtaken by cashless payment methods.

Silver surfers catch the digital wave

Posted on Feb 02 2015 by

Join our webinar Offering your customers a better, safer digital journey, on February 5th, when our team of experts will outline a host of innovative ways to tackle fraud, without disrupting the customer journey.

Neutralise hidden risks in your mortgage book

Posted on Jan 30 2015 by

By putting data at the heart of their decisions, mortgage providers can be confident that they are making responsible lending decisions and protecting the people they are lending to, while at the same time achieving sustainable growth and profitability.

The relentless rise of ID theft and latest fraud statistics

Posted on Jan 29 2015 by

Our analysis of latest fraud statistics highlights the marked increase in detected third-party application fraud since August 2013, specifically accounting for cases in which a victim’s identity has been stolen.

We really won’t wait!

Posted on Jan 28 2015 by

A recent survey by Interparcel.com1 was reported in the Telegraph on 27th Jan (click here), this showed just how impatient the UK public are – we’re really not willing to wait for anything! 

The future of identity – three steps to heaven

Posted on Jan 26 2015 by

In my last post I painted four scenarios for the future of identity. The worst case was identity Armageddon and in the other three there would still have been problems.