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What is a Single Customer View? What are the benefits?...

A Single Customer View (or SCV) is a single view of your customer including all their known contacts points and preferences. Read on for how to create one and what it enables marketers to...

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Fraud, identity and the emerging Internet of Things...

While we're not directly producing IoT “things,” we work with companies and organisations that do, to help them safeguard their customers and themselves from the impact of fra...

Read More Fraud, identity and the emerging Internet of Things
Go on a data diet and stand out from the crowd – are y...

Infobesity is a well known phenomenon in business - especially in marketing. In this article Tom Blacksell explains how to avoid getting it and how to get rid of it once you have...

Read More Go on a data diet and stand out from the crowd – are you suffering from infobesity?
3 ways you can make identity checking customer friendl...

For both security reasons and to meet your Client Due Diligence obligations you need to carry out identity checking on your customers. Processes can be long-winded you may have to ask your customers to complete certain tasks or provide extra information, something they might find intrusive and a hassle....

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Making the Right Move with a House Move...

The average person moves home eight times in their life. The first few moves are usually down to parents who make the call, but then as schooling gives way to employment, one tends to fly the...

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What should you know about business bank accounts? Our...

You think up an amazing idea for a business. You carry out tireless research and put in some serious hours to find out whether your offering is needed or even wanted by your would-be customers. Eventually, you go for it. You take that leap of faith and set the...

Read More What should you know about business bank accounts? Our 7 top tips
Fraud costs UK economy £193 billion a year – equ...

New research shows fraud costs the UK economy £193 billion a year - equating to More than £6,000 lost per second every d...

Read More Fraud costs UK economy £193 billion a year – equating to more than £6,000 lost per second every day
Five invoicing mistakes to avoid...

48 per cent of UK’s small to medium-sized businesses are frustrated with delayed payments reaching their business bank accounts, an online survey from YouGov and ACI Worldwide has found(1). 33 per cent of respondents say late payments affect their ability to meet financial obligations on time 17 per cent...

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Where are you on the digital wave? The importance of d...

People use technology differently and it should be no surprise to anyone that just because the technology's available not everyone is using it. Who has a fridge that orders milk when you run...

Read More Where are you on the digital wave? The importance of digital segmentation