The clamp down on conduct

Posted on Apr 10 2013 by

Lenders will face tough new standards for customer interaction from 1 April 2013, when the UK’s new financial services regulator, the Financial Conduct Authority (FCA), will begin to apply measures to reduce ‘conduct risk’, placing customer needs at the heart of finance strategy, aiming to make certain that a company’s behaviour will result in good outcomes for consumers.

Current account fraud falls as mortgage fraud rises for sixth successive year

Posted on Apr 10 2013 by

Fraud figures predicted to rise throughout 2013.

Digital Trends 2013: The Mobile Revolution

Posted on Apr 08 2013 by

Key developments in the mobile space shape the way we behave towards and engage with brands. Mobile has a unique ability to connect channels and create seamless consumer experiences – for example, m-commerce allows consumers to shop on the go, social media apps enable customers to share and engage on the go while location based apps provide a valuable link between online and offline. Marketers must recognise the unstoppable rise and development of mobile technologies and prepare for an exciting 2013.

Regional Round-up : March 2013

Posted on Apr 02 2013 by

A snapshot of key official and Experian regional data released this month.

Digital Trends 2013: Digital Living

Posted on Mar 28 2013 by

The internet has undoubtedly become a massive part of our everyday lives – and the figures are there to support this statement. By 2013, there are expected to be 48 million UK internet users, and according to Ofcom’s latest stats 76% of British homes are now connected to the internet, a huge jump from 2000 when the figure stood at just 25%.

Business Insolvency Index – January figures hit lowest rate since June 2007

Posted on Mar 26 2013 by

The latest Insolvency Index from Experian®, the global information services company, reveals a significant drop in the rate of business insolvencies in January 2013, as it hits its lowest level since June 2007.

Digital Trends 2013: The Potential of Big Data

Posted on Mar 25 2013 by

Data has undoubtedly been a marketing buzzword now for a number of years. On the marketing conference circuit in 2012, no agenda was complete without an array of presentations warning us to ‘watch out’ and telling us to ‘get ready’ for the Big Data explosion.

Digital Trends 2013: How will brands stay relevant for you in 2013?

Posted on Mar 18 2013 by

2012 was a busy year. A string of national and sporting events captured the hearts and minds of the British public and indeed the world. Meanwhile, consumer technology continued to evolve at an ever accelerating pace; mobile, tablet and network launches changed the way that we connect both professionally and personally, while social media and sharing became engrained in our everyday lives.

The law has changed – sub-letting fraud is now a criminal offence

Posted on Mar 15 2013 by

New legislation makes it more straightforward for local authorities and registered social landlords to deal with fraudsters and also means that information can be used more effectively to successfully tackle illegal sub-letting.

Synergizing capabilities of EDA and EMS for Value Propositions

Posted on Mar 13 2013 by

EDA provides software, analytical tools such as scores and expert consulting to turn credit data into actionable decisions.