Wishing your customers a happy birthday – Why birthday emails are ideal for driving conversion

Posted on Jun 16 2015 by

Birthday email programmes are an excellent way of positively interacting with customers. With a well-timed message and the right offer you can catch your customer at a really happy point in their life and create the opportunity for a moment of real brand enjoyment

Why safeguarding against a data breach is worth every penny

Posted on Jun 16 2015 by

Despite dramatic rises in the number of data breaches, most businesses think they are protected but as it turns out many are not, with one in three (34%) without even a data breach response plan in place.

Heat maps highlight fraud hotspots

Posted on Jun 12 2015 by

Our maps highlight the national picture of third-party fraud and the unrelenting impact ID theft has on consumers from all parts of Britain.

Protect your customers with affordable repayment plans

Posted on Jun 12 2015 by

With a clear requirement to assess affordability, the challenge for organisations is to do this as quickly and effectively as possible. A streamlined affordability assessment process will allow you to protect your customers, ensuring they can really afford their repayments.

The top three challenges to creating a Single Customer View and how to overcome them

Posted on Jun 11 2015 by

This post explains the top challenges facing marketers in their attempts to build single customer views in order to make their marketing more efficient and effective.

How to combine mobile browsing with in-store shopping in a retail world

Posted on Jun 11 2015 by

In this post Andy Saville highlights a number of the tactics retailers are currently trialing to utilise mobile technology to bridge the gap between online and offline.the gap

Fighting fraud – 3 problems false positives cause.

Posted on Jun 08 2015 by

There is an easy way to stop all fraud, stop trading! This is undoubtedly a flippant remark but it gets to the heart of the problem many organisations are facing.

Embrace digital collections

Posted on Jun 08 2015 by

To connect with a new generation of borrowers, lenders need to introduce and embrace digital processes, and that includes adapting existing collections techniques.

A faster solution to creating more social housing in local communities

Posted on Jun 05 2015 by

Leading up to the election, candidates from all parties were asked how they would deal with the housing crisis that continues to affect the country.  Pledges from parties included: building new homes (both private and public), help for first-time buyers, reforms on social housing and housing benefit policies, caps on private rent increases and much […]

How internet security concerns are impacting payment submissions

Posted on Jun 01 2015 by

Hardly a day goes by without a data breach story. There’s widespread concern over the exposure of sensitive and often personal data. The internet industry is responding by implementing new minimum levels of security that will affect us all.