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Labour market remains strong though earnings growth co...

Experian welcomes the positive labour market figures released today, though the weakness in wage growth remains a...

Read More Labour market remains strong though earnings growth continues to struggle
Experian expects CPI inflation to remain marginally ab...

The Consumer Price Index (CPI) rose by 0.3% in the year to January, compared with 0.2% in December. This is the highest annual rate registered for 12...

Read More Experian expects CPI inflation to remain marginally above zero for the next couple of months
How satisfied were customers in 2015?...

The latest UK Customer Satisfaction Index (UKCSI) from The Institute of Customer Service was released this month. The 2015 report outlines the core ingredients of excellent service, factors shaping customers’ needs and the need for multi-channel environments. Organisations will need to build and maintain trust, not just through capability...

Read More How satisfied were customers in 2015?
2016 Payments Trends – New banking providers get...

The final trend for 2016 is a significant development in the race to provide banking to consumers and small businesses in a new...

Read More 2016 Payments Trends – New banking providers get up and running
Credit check your customers to improve cash flow...

Cash flow is the net amount of cash going in and out of the business. Positive cash flow indicates a company’s liquid assets are increasing, enabling it to settle debts, reinvest and give out dividends to shareholders. Cash flow can be used to assess the quality of a company’s...

Read More Credit check your customers to improve cash flow
Why remembering the individuals behind the data is mor...

As part of our #6for16 series Experian Managing Director Matthew Dunn explains why he thinks 2016 will be the year brands are forced to take customer centricity to heart....

Read More Why remembering the individuals behind the data is more important than ever
Preparing for IFRS 9 – Change affects us all different...

Welcome to the second instalment of our Loss Forecasting blog series, which will show you how Experian can help you get your business IFRS 9 compliant and ready for...

Read More Preparing for IFRS 9 – Change affects us all differently, how will your customers be affected?
First steps to cyber security is educating your staff...

In 2014, 60% of SMEs experienced a cyber-breach with the average costs of the worst breaches being £65,000 to £115,000(1). With the increased convenience of the internet comes an increased risk of hackers and cyber vulnerabilities. As cyber security becomes an increasing problem costing SMEs more and more money...

Read More First steps to cyber security is educating your staff
Renewed surge in current account fraud...

Detected fraud rate for current account applications soared last year from 73 in every 10,000 applications in January, to 156 in every 10,000 applications in December....

Read More Renewed surge in current account fraud