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What is days beyond terms and how can you reduce it?...

Days beyond terms (DBT) is a commonly used business credit term that indicates how long a business has taken to pay its invoices beyond the agreed payment terms. Prompt payment of invoices is one of the biggest problems that SMEs face. Just over a half of UK SMEs have...

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Adding age and gender to the fraud mix...

Age and gender analysis across first and third-party fraud have now been added into our analysis to help offer an even broader picture of fraudsters and their...

Read More Adding age and gender to the fraud mix
Rethinking the customer experience – Interaction...

The customer experience and journey has changed dramatically - no longer are funnels particularly relevant. In this preview piece for #6for16 Colin Grieves gives us his vies on the future of...

Read More Rethinking the customer experience – Interactions and touchpoints rather than campaigns?
UK retail sales volumes fall in December...

The latest retail sales figures are disappointing, but we expect sales volume growth to improve in the coming months though at a slower rate than in the early part of...

Read More UK retail sales volumes fall in December
Steps to ring in 2016 the right way for your business...

A new year calls for a new start. If you’ve made New Year’s resolutions for your business, great! If not, think about taking these positive steps to improve your business for the year ahead. Firstly know your own commercial credit report Your credit report is your form of identification...

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Small business trends and predictions for the 2016...

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Read More Small business trends and predictions for the 2016
FraudNet unveiled by eCommerce giant JD.com...

As online shopping continues to increase around the world, companies are constantly looking for new ways to protect their customers without negatively affecting the...

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2016 Payments Trends – Gearing up for PSD2 – str...

As the Second Payment Services Directive (PSD2) starts to get implemented in national laws, customer authentication is going to become a more fundamental aspect of the payments process: it will be needed more frequently and will need to be more robust using multiple factors for re-authentication. As part of...

Read More 2016 Payments Trends – Gearing up for PSD2 – strong authentication and identity management
Helping Consumers to Make Responsible Credit Choices...

Helping consumers make good credit choices is a win-win. It starts with education and it ends with insight, systems and processes that match the right products and services with the right customers at the right...

Read More Helping Consumers to Make Responsible Credit Choices