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Nature versus nurture when it comes to adopting the be...

New research and insight from our Millennial Me & My Money report, reveals four out of five Millennials say they have received no formal financial...

Read More Nature versus nurture when it comes to adopting the best financial habits when we leave the nest
Getting up close and personal How close is too close? ...

Personalisation is critical to modern marketing's need to provide relevant and valuable experiences. But what does the year ahead have in store for marketers? How close is too close? Mark Lindsay gives us his...

Read More Getting up close and personal How close is too close? – Personalisation in 2016
2016 Payments Trends – Updates to internet security ca...

The fourth item on the list of payments trends for 2016 is not specifically a payments industry issue although it could have a significant impact if not properly...

Read More 2016 Payments Trends – Updates to internet security cause confusion and failures
Cash-savvy millennials out-saving their free-spending ...

New research from our Millennial Me & My Money report, reveals nearly half that (45%) of Millennials (18-34 year olds) manage to save at least a quarter of their disposable income every month - compared to just a third (34%) of their parents' generation (35-55-year-olds)....

Read More Cash-savvy millennials out-saving their free-spending parents
2016 Payments Trends – Electronic push payments ...

The third item on the list of trends for 2016 is the changing means of customer purchases.  The third item on the list of trends for 2016 is the changing means of customer purchases. Over the last few years, debit card transactions have increased significantly, overtaking cash by volume...

Read More 2016 Payments Trends – Electronic push payments start to stem the rise in debit cards
How can you attract new customers?...

Customers are the lifeline of any business so it’s vital that you not only nurture your existing customers, but continue to look for new ones too. Especially so for businesses that have just entered the market, they tend to have limited resources and marketing budget, as well as not registering...

Read More How can you attract new customers?
A Seamless Experience...

Customers are now using digital and mobile technologies to engage with organisations around the clock, and to get immediate responses to their requests. They expect banking services to work the same...

Read More A Seamless Experience
2016 Payments Trends – The customer/bank interfa...

The second item on the list of payments trends for 2016 is around the way that bank clients access payment and banking services. A key topic for a number of regulators is how to increase competition in the provision of bank account services. Some of the issues to be...

Read More 2016 Payments Trends – The customer/bank interface will be opened up
What is days beyond terms and how can you reduce it?...

Days beyond terms (DBT) is a commonly used business credit term that indicates how long a business has taken to pay its invoices beyond the agreed payment terms. Prompt payment of invoices is one of the biggest problems that SMEs face. Just over a half of UK SMEs have...

Read More What is days beyond terms and how can you reduce it?