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Improving customer experience in the pensions space...

Experian hosted the first of a series of Life Insurance and Pensions Dine & Discuss roundtable dinners at the Savoy in London on 18th...

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One in three people prefer to deal with debt online...

People struggling with debt prefer to create their repayment plans online to help manage their borrowing commitments. The latest research from Experian highlights a growing trend for individuals who want to settle their debt without having to talk to anyone they owe money to. This is, in part, to...

Read More One in three people prefer to deal with debt online
Why should you be credit checking your customers and s...

Across the UK, SMEs are now owed at least £67.4 billion in unpaid invoices, an 8 per cent increase (on the same figure in 2014). The true number could be a lot higher as it doesn’t take into account those companies that don’t submit detailed annual accounts. The average...

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Five top tips to target and profile audiences with sea...

The internet is usually one of the first places consumers look for information on one or more topics. As a result, our web browsers and search engines know us better than just about anyone. Given this fundamental shift in information seeking, search has become one of the post powerful,...

Read More Five top tips to target and profile audiences with search behaviour
Changing retail trends – four day Black Friday and Cyb...

Check out this article to see what happened in retail over the Black Friday and Cyber Monday weekend and to understand what this shift in consumer behaviour could mean for...

Read More Changing retail trends – four day Black Friday and Cyber Monday weekend generates more than £3billion total spend
Blog highlights of 2015...

With 2015 coming to an end, we thought it’d be a good idea to take a look back at the most read blogs of the year. We saw that you were interested in a range of topics from credit scores to being environmentally friendly to cyber-attacks. Below, we reveal...

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What New Year’s resolutions can your company be ...

Learn from last year’s success and failures In order to be able to improve, it helps to reflect back on your successes and failures of 2015 to carry on taking the business forward. Take time to look back at the last 12 months. What strategies worked particularly well, which...

Read More What New Year’s resolutions can your company be making?
Web sees spending increase as Black Friday shoppers sh...

With the dust settling after Black Friday 2015 we take a look at what happened online and put forward suggestions on what the rest of 2015 holds for...

Read More Web sees spending increase as Black Friday shoppers shift their focus online
Big brands must get over silo issues to embrace cross-...

Marketing has moved past campaign management and channel-specific roles. In this article Experian Managing Director Simon Martin explains why brands have to remove silos to market more...

Read More Big brands must get over silo issues to embrace cross-channel approach and enable intelligent customer interactions