The Power to Choose

Posted on Dec 18 2015 by

The consumer’s power to choose was explored this at this year’s Credit Risk Summit. Experian and industry experts gathered to discuss and advise on current credit trends, meeting customer expectations, and providing a seamless customer experience. Our latest edition of FutureProof expands on the key presentations from the event.

Experian expects CPI inflation to remain below 1% for most of 2016 despite uptick in November

Posted on Dec 15 2015 by

The Consumer Price Index (CPI) rose by 0.1% in the year to November, compared with a 0.1% fall in the year to October. This is the first time inflation has been positive since July.

The top five payments trends we’ve seen in 2015

Posted on Dec 15 2015 by

2015 was a busy year in the payments industry with the introduction of new initiatives and concepts. It was a year of new ideas and innovation. We can see the world of payments is changing and rapidly and 2015 showed us the direction we will be taking in years to come.

Social networks offer hot prospects and online gold to determined ID thieves #FraudChatUK

Posted on Dec 15 2015 by

Socialised consumers — and in particular tech-savvy and tech-dependent young people — must do more to protect themselves and safeguard their personal networks from determined identity thieves, it emerged today.

Fraud Education – Why fighting fraud must go back to the classroom #FraudChatUK

Posted on Dec 11 2015 by

Despite financial literacy becoming a compulsory part of England’s secondary-school curriculum, it’s clear more could be done to help students safeguard themselves against fraud.

What is contextual marketing? Definition and explanation

Posted on Dec 11 2015 by

Contextual marketing is the practice of using what is known about customers to improve the way we communicate with them. This context is what improves the relationship and the customer experience

Age verification exceeds expectations with a pass rate of nearly 90 per cent

Posted on Dec 11 2015 by

Shoreditch was keen to find an efficient and suitable solution to verify that its customers were adults. The new legislation was very clear – it was no longer sufficient for users to simply tick a box and say that they were over-18. The business opted to adopt our Prove-ID platform.

First seven days of winding up order is crucial

Posted on Dec 11 2015 by

A winding up order is very serious and is only normally served as a last resort. It’s a serious threat to the running of your company and following liquidation, directors can face possible personal liability for the company’s debt depending on your company structure. What is a winding up order? This is a court order […]

10 gifts for 5 unique audiences: Your Christmas gift guide

Posted on Dec 10 2015 by

Before we get to our gift guide, here’s a brief update on the hottest products from the week including Cyber Monday. ‘Pie Face game’ unseated ‘Fitbit’ as the hottest product last week and in fact, occupies two spots among the top 20 branded product search variations. Two streaming devices, the ‘Amazon Fire stick’ and ‘Chromecast’ […]

Improving customer experience in the pensions space

Posted on Dec 10 2015 by

Experian hosted the first of a series of Life Insurance and Pensions Dine & Discuss roundtable dinners at the Savoy in London on 18th November.