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Identity and fraud checking and the value to society...

When we open accounts or access existing accounts, we know that checks will be made. It’s easy to presume that these are an inconvenience made to protect a business or because the law demands it. It’s worth taking a moment to consider the very real benefits that identity checking...

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How do you manage the online reputation of your busine...

In our previous post, we discussed why your online reputation is important, and that your reputation may be online, even if your business isn’t – but how do you actually manage the online reputation of your business? With a reported 30% of SMEs citing threats to their reputation as...

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6 DMP myths debunked – tackling the misconceptio...

There are loads of myths surrounding DMPs. In this article Experian's Colin Grieves tackles some of these head on - providing you with the answers for many of the questions bothering marketers at the...

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A new era of data sharing: how the CMA is shaking up r...

The Competition and Markets Authority (CMA) has ordered Britain’s high street banks to adopt ‘opening banking’ principles. In doing so it has heralded a new era of data-sharing between financial service organ...

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Why is your online reputation important?...

Reputation before the internet Firstly, we’re going to rewind back to the days before the internet. The reputation of your business was based mostly, if not solely, on word-of-mouth. Comments and feedback from your customers, clients and suppliers would eventually work their way back to you, where you’d take...

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Buy a new car online in five minutes, without compromi...

Consider, these two possible scenarios for buying a new car online directly from the manufacturer: The customer has performed their research, found a car and is committed to the process but, to ensure the procedure meets the required governance and fraud prevention requirements, they’re weighed down by endless box-filling...

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Look after your staff and they’ll look after your cust...

You’ve all most likely heard of the Virgin Group and if you have, then you must know about their founder, Sir Richard Branson. Innovative entrepreneur is just one of his many titles along with adventurer, philanthropist and one of Britain’s highest-profile billionaires. He’s known for his many quotes that...

Read More Look after your staff and they’ll look after your customers
How can you optimise the cash flow of your business?...

Running a business can be a little like alchemy. You’ve got to source the best ingredients, in the right quantities. You’ve then got to prepare the ingredients, mix everything together properly and be able to repeat the process time and time again. You need to be properly prepared, so...

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3 reasons why finding new customers is difficult for c...

Consumer lending has always been a competitive marketplace, but in recent years this has increased. Customers have easy access to product and price comparison sites, meaning price sensitivity and reduced margins. When it comes to taking on new customers, people expect a slick, fast experience and often they expect...

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