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Facebook’s transferable log-in is great – would ...

Increasingly, a range of websites offer users the option of logging-in with either their Google or Facebook details. Why? Well, it ensures the user only has to remember one set of credentials and it prevents them turning away from a new site when faced with the laborious task of...

Read More Facebook’s transferable log-in is great – would something similar work for finance?
Pension providers’ concerns: engagement, cybercrime, g...

The general public in the UK is clamoring for new digital services and has an expectation that all facets of their lives should, in one way or another, be manageable through desktop or mobile. This new reality is recognised by pension firms, but in an industry that has so far...

Read More Pension providers’ concerns: engagement, cybercrime, going digital
In future, what will customers expect from pension pro...

The savings gap in the UK is significant. People are not putting enough aside to see them securely through the latter part of their lives and need to be encouraged to take financial planning more...

Read More In future, what will customers expect from pension providers?
How interwoven is your customer?...

Criminals have created a business from committing fraud — a source of success, reputation, prosperity and innovation. For companies, preventing fraud loss is often viewed as a cost of doing business, and, as such, is approached defensively. In order to outpace fraudsters, organisations are modernising their fraud mitigation strategies,...

Read More How interwoven is your customer?
Man Vs. Machine...

Machine learning has become an invaluable tool in the fight against fraud. It combines computational statistics, artificial intelligence, signal processing, optimisation, and other methods to identify...

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Stopping fraud frees up valuable resources...

Many companies feel that protecting transactions is the most important area to which to shift their focus after the account opening stage. Transactions certainly should be considered, but one of the other benefits of looking at account activity (or non-monetary transactions) is that you’re stopping the emerging threat earlier...

Read More Stopping fraud frees up valuable resources
Using gamification to spice up your marketing...

Gamification is a popular tactic and term in modern marketing. Are you using gamification tactics? Do you even know what they are? Read this post to find...

Read More Using gamification to spice up your marketing
Mobile interactions will challenge – and assist ...

Most companies offer consumers the opportunity to access accounts via multiple avenues, including Web, mobile, in-store and call centre. Whilst convenient for consumers, the challenge for businesses is incorporating multi-factor authentication in a way that is seamless for customers, when visibility across channels is low and risk management approaches...

Read More Mobile interactions will challenge – and assist – modern fraud mitigation
Driverless cars will reshape motor insurance – and thi...

Driverless cars will become a reality in the near future. The change will be global and of seismic proportions – and one of the most significant knock-on effects will be how insurers adapt to the changed circumstances. A recent survey indicated that over two-thirds of people would value the...

Read More Driverless cars will reshape motor insurance – and this is how…