Conduct Risk and the Financial Conduct Authority

Posted on Jan 29 2014 by

The Financial Conduct Authority (FCA) is set to take an increasingly robust approach to regulating the sale of financial services.

Fraud trends go under the spotlight

Posted on Jan 23 2014 by

Find out how and where we’re leading the fraud fight on behalf of consumers, industry and commerce.

European Commission introduces six-month transition period for SEPA

Posted on Jan 16 2014 by

Jonathan Williams, Director of Strategic Development, outlines the latest position.

Experian Identity and Fraud is at ICE 2014

Posted on Jan 14 2014 by

We’re really excited to be heading to ICE again this year and we can’t wait to see you there!

Email remarketing – opportunities and barriers

Posted on Jan 09 2014 by

Automated email marketing, event-triggered email, behavioural email, abandoned shopping cart email and now retargeting emails. Call the technique what you will, it’s been possible to do this for over 10 years now, yet it appears that many marketers still do not have these techniques in their communications mix. Read more about what email remarketing is, the opportunities offered by this activity and the barriers to it.

Effective marketing — a feast of intelligent interactions

Posted on Dec 30 2013 by

In my previous blogs we looked at data quality and customer insight and targeting. Whilst each is critical, they are the ingredients and the recipe. Getting them both right should lead to a feast of intelligent interactions — with marketing moving seamlessly across channels.

Boxing Day breaks retail records for sixth consecutive year

Posted on Dec 27 2013 by

British shoppers made 129 million visits to retail websites on Boxing Day (26 December 2013) setting a new retail record for the sixth year in a row. Visit figures were up by 15% compared to Boxing Day last year and followed an impressive retail performance online across Christmas Eve and Christmas Day.

How much would you save if you could find the fraudsters hiding among your customers?

Posted on Dec 20 2013 by

It is estimated at least 27 records per 1,000 would flag up a potential fraud marker.

Effective marketing — the perfect recipe

Posted on Dec 20 2013 by

My last blog explored how big data gives marketers the power to ‘see’ their customers as individuals. It’s time to see how we can mix these ingredients to create insight that allows understand our customers and engage them in ever-more targeted and relevant ways.

UK Labour Market Statistics – December release

Posted on Dec 19 2013 by

This month’s release from the Office for National Statistics (ONS) showed continuing strength in the UK labour market.