Joe’s Story for Insurance

Posted on Dec 16 2013 by

Technology has revolutionised the way we all buy our insurance. But successfully finding, winning and retaining the right customers, while shutting out the fraudsters is critical to success.

Effective marketing — high quality data ingredients

Posted on Dec 11 2013 by

Looking at the numbers, big data can be a daunting proposition. Every single day, more than 5,000 times the amount of data held by all the books in the UK’s libraries is created online. For those too young to remember books, that’s more than 2,500 years of HD video. It’s enough to give marketers indigestion. So where to begin?

Cyber Monday eclipsed in new shopping trend

Posted on Dec 11 2013 by

Traditional shopping patterns were disrupted this week with the emergence of a new peak in online shopping which we have decided to coin “Middle Cyber Monday”. For the first time ever, the second Monday of December 2013 (9 December) outperformed the first Monday of December 2013 (2 December “Cyber Monday”) in terms of online retail visits.

More than 60 fraudulently sub-let homes reclaimed thanks to partnership with Circle Housing Circle 33

Posted on Dec 10 2013 by

Partnership with Circle Housing Circle 33 yields superb results.

Collections scorecards and risk segmentation

Posted on Dec 10 2013 by

Senior consultant Vikas Kumar outlines current thinking on collections scorecards and risk segmentation.

The power of emotion in your customer future

Posted on Dec 10 2013 by

At our UK Credit Risk Summit in October, Richard Seymour, Futurologist and Partner at Seymourpowell, gave a dynamic and exciting talk on the power of emotion in your customer future.

Are consumers shopping earlier or later in the festive season?

Posted on Dec 09 2013 by

We’ve already seen online retail records broken with UK Internet users making 115 million visits to retail websites on Cyber Monday (2 December 2013) and unprecedented November shopping activity on Black Friday (29 November 2013) which lays down a very positive marker for another Christmas of growth for online retail.

One anonymised insurer’s view of an industry haunted by ghost-broking

Posted on Dec 09 2013 by

Tackling ghost-broking is not a back-office activity – fighting it is vital if insurers are going to maintain a competitive position and stop losses hitting profits.

The UK’s economy is growing – are you ready to take full advantage of it?

Posted on Dec 09 2013 by

According to the Office of Budgetary Responsibility (OBR) UK economic growth is strengthening and is reported to be growing faster than any other major economy – including France, Germany and America. Consumer confidence is rising rapidly, supported by a steadily strengthening housing market*.

Experian UK Credit Risk Summit: Key takeaways

Posted on Dec 02 2013 by

The consensus at our most recent Summit in October was that it has become increasingly important for the financial services and wider credit community, as well as the ecosystem that supports it, to better connect with customers. Read the full article…