Three retail banking trends – What does the bank of the future look like? What is responsible lending?

Three retail banking trends – What does the bank of the future look like?

When we talk about retail banking we’re generally referring to a few ‘big names’, the main high street banks, built up over many decades – in some cases centuries. They have grown and acquired their smaller competitors and are an established presence…

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What is responsible lending?

Responsible lending is to act in a customer’s best interests, ensuring affordability, transparency of terms and conditions and supporting a borrower if they experience repayment difficulties.

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