Improving customer experience in the pensions space

Posted on Dec 10 2015 by

Experian hosted the first of a series of Life Insurance and Pensions Dine & Discuss roundtable dinners at the Savoy in London on 18th November.

One in three people prefer to deal with debt online

Posted on Dec 09 2015 by

People struggling with debt prefer to create their repayment plans online to help manage their borrowing commitments. The latest research from Experian highlights a growing trend for individuals who want to settle their debt without having to talk to anyone they owe money to. This is, in part, to avoid confrontation and take back control […]

Why should you be credit checking your customers and suppliers?

Posted on Dec 07 2015 by

Across the UK, SMEs are now owed at least £67.4 billion in unpaid invoices, an 8 per cent increase (on the same figure in 2014). The true number could be a lot higher as it doesn’t take into account those companies that don’t submit detailed annual accounts. The average length of time SMEs have to […]

Five top tips to target and profile audiences with search behaviour

Posted on Dec 07 2015 by

The internet is usually one of the first places consumers look for information on one or more topics. As a result, our web browsers and search engines know us better than just about anyone. Given this fundamental shift in information seeking, search has become one of the post powerful, and yet untapped, sources of consumer […]

Changing retail trends – four day Black Friday and Cyber Monday weekend generates more than £3billion total spend

Posted on Dec 04 2015 by

Check out this article to see what happened in retail over the Black Friday and Cyber Monday weekend and to understand what this shift in consumer behaviour could mean for retailers.

Blog highlights of 2015

Posted on Dec 03 2015 by

With 2015 coming to an end, we thought it’d be a good idea to take a look back at the most read blogs of the year. We saw that you were interested in a range of topics from credit scores to being environmentally friendly to cyber-attacks. Below, we reveal the top ten from this year […]

What New Year’s resolutions can your company be making?

Posted on Dec 01 2015 by

Learn from last year’s success and failures In order to be able to improve, it helps to reflect back on your successes and failures of 2015 to carry on taking the business forward. Take time to look back at the last 12 months. What strategies worked particularly well, which didn’t and why? Why did some […]

Web sees spending increase as Black Friday shoppers shift their focus online

Posted on Nov 30 2015 by

With the dust settling after Black Friday 2015 we take a look at what happened online and put forward suggestions on what the rest of 2015 holds for retail.

Big brands must get over silo issues to embrace cross-channel approach and enable intelligent customer interactions

Posted on Nov 30 2015 by

Marketing has moved past campaign management and channel-specific roles. In this article Experian Managing Director Simon Martin explains why brands have to remove silos to market more effectively.

What is Fake Invoice Fraud?

Posted on Nov 30 2015 by

Fake invoice fraud occurs when fraudsters submit an invoice, or other request for payment that is not genuine in the hopes that your business will pay it.