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Do people believe it is company’s internal processes that block online ID inclusiveness?

An interesting question – let’s explore how our identity community perceive it.

Fintech (financial technology) was named as one of the areas which can help companies invest in online IDs. But overall our contributors believe there will be a lack of willing from companies due to a lack of benefit to them. Case studies could support this – outlining the benefits and cost savings, but also identifying the impact if fraud did happen. Is it a case of dealing with the aftermath, if it happens, or being purposely blind to the concept it could?

But how much reliance do companies put on technology over people and processes? Does it depend on the infrastructure of the organisation? Does it depend on the company being able to identify an apparent risk of fraud? Or is it that companies are progressing digitally but the individuals simply don’t know the strategy or developments that are happening in the background?

There was no answer – nor is there an answer as to whether the company itself is accountable. What has been clear from all of the debates, regardless of opinion or position on the subject of digital ID’s is that it is perceived to be a sociological movement, one which requires education, coherence and strategy to enforce from a national level to an individual’s needs and ability to capitalise on such a revolutionary movement.