Analytics

Cementing global customer insight

Selling across borders has become crucial and is now virtually mandatory for most retailers looking to increase revenues and international income streams. We outline our latest areas of...

Blog - Jan 2013
2012: A year of Identity & Fraud, Part Three

Latest Thinking concludes its look back over 2012 and some of the developments and events in the world of Identity &...

Blog - Dec 2012
US online gaming reaches point of no return

Despite recent coverage of the US elections virtually eclipsing the issue of online gaming, moves towards it were quietly progressing behind the scenes. Nevada, closely followed by Delaware, have...

Blog - Nov 2012
Pension fraud soars during the depths of a downturn

The financial services sector currently shoulders the £3.5 billion lion’s share of the UK’s annual £75 billion estimated fraud losses. Mortgages, currents accounts, loans and savings are all...

Blog - Nov 2012
The clock’s ticking as new Euro rules expose businesses to…

European businesses risk losing billions of Euros as a result of failure to tackle simple payment errors according to a new Experian report. The switch to a single SEPA payment system – designed...

Blog - Nov 2012
Microsoft adopts Experian’s SEPA payments services

Microsoft has opted for Experian’s Bank Wizard Global to handle accurate and timely commission payments to Microsoft Corp.’s international network of re-sellers and supply vendors. Under new...

Blog - Nov 2012
Experian strikes new three-year data and analytics deal with Hitachi…

Experian has announced a renewal of its strategic partnership with Hitachi Capital UK, continuing to provide a range of acquisition credit risk, customer management, affordability and ID verification...

Blog - Nov 2012
Friction-free payments make online transactions worth every penny

As far as consumer interactions and payments are concerned, friction simply slows processes which should be straightforward and efficient by adding seemingly unnecessary steps. Reducing friction...

Blog - Nov 2012
Hammersmith & Fulham’s high-profile fraud crackdown reveals stunning results

The London Borough of Hammersmith & Fulham’s high-profile crackdown on social housing fraud has revealed stunning results with £2,680-a-day recovered for the public purse. The borough joined...

Blog - Nov 2012
Customer Engagement: A New Paradigm?

Both CRM and Customer Engagement promise increases in loyalty and customer profitability based on the delivery of continuous value to customers. CRM saw the first step away from one-way, mass...

Blog - Nov 2012