bad debt

Is Jack Frost giving utility providers a chill?

As Britain heads into a cold snap homes are turning up the heat and energy usage is soaring. But is it Jack Frost turning the dial or is it an impersonator? How hot will the fraudster be during the...

Blog - Jan 2017
Transform collections unit from a cost centre to a profit…

Collections as a process has evolved from the traditional idea of just collecting dues. Nowadays modern Collections is a combination of science and...

Blog - Feb 2013
Are lenders becoming too lenient?

In the hope of strengthening customer relationships before the next market boom, many lenders have taken a proactive approach to dealing with customers struggling under the backlash of the recession,...

Blog - Nov 2012