banking and finance

Branch versus digital and the account opening battleground...

Posted on Mar 10 2015 by
Recent research of bank account opening scrutinised the sales conversion rates for branches versus online channels and found what looks like a huge gulf in success. Findings suggest in-branch sales converted at a rate of 85...

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Is your company digital ready?...

Posted on Mar 05 2015 by
With switched-on, well-informed and web-savvy consumers, strong digital capabilities are more important than ever. What would your customers say about your business processes? Are they simple, straightforward and easy to...

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One in two of us get frustrated at lengthy application proce...

Posted on Feb 26 2015 by
Lengthy application processes are the number one frustration felt by more than half (51%) of UK adults when applying for financial products and services....

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Could pension reforms pay the way for fraud, ID theft, tax a...

Posted on Feb 18 2015 by
The biggest pension reform in a century gets underway in April 2015, when over-55s will be able to withdraw multiple lump sums from their pension pot to spend, save or invest, as they wish....

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One in three UK adults expect smartphone payments to outpace...

Posted on Feb 11 2015 by
A new study reveals that a third of the UK population (33 per cent) believes credit and debit card payments will no longer be the preferred method by 2020, when paying with a smartphone will take over. (1) The Banking Moving...

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Silver surfers catch the digital wave...

Posted on Feb 02 2015 by
New research shows that nearly 2.3 million Brits, aged between 70 and 100, now use internet banking. Findings published by the British Bankers' Association also reveals more than 450,000 over-60s are happily using banking...

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Are fraud hotspots now part of a big city life? Our heatmap ...

Posted on Dec 15 2014 by
During the first half of 2014 consumer fraud - also known as first-party fraud - continues to be concentrated in the inner-cities and it's a trend that is unlikely to change given it reflects the social mix of urban...

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Confused.com first UK aggregator to prevent insurance fraud ...

Posted on Dec 10 2014 by
Leading price-comparison site Confused.com has unveiled a ground-breaking agreement with us to safeguard consumers and tackle the growing problem of online insurance fraud....

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One in six adults has fallen victim to cyber-crime...

Posted on Nov 25 2014 by
New research reveals that one in six adults has fallen victim to a cyber-attack. Furthermore, sixty per cent of smartphone users, and almost half (48%) of tablet users, said they had no malware protection on their devices,...

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