collection strategy

Plug in to Payments FM...

Posted on Jul 23 2014 by
Visit our revamped online broadcast library to hear the latest developments in the payments industry from a team of experts. To hear our features in full simply click...

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Fraud Report 2014...

Posted on Jun 30 2014 by
The financial services sector continues to make headway in the fight against fraud, with the number of suspect cases being detected and prevented on the rise. In some parts of the industry, such as insurance, fraud is at an...

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Turning your credit report into your credit score...

Posted on Jun 09 2014 by
by Chris McGuckin A recent Which? article suggested that nearly two out of three (63%) of adults have never checked their credit report. The £2 statutory report gives access to the data that Experian, and other credit...

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How can banking move forward in post-crisis Britain?...

Posted on May 29 2014 by
The UK banking and financial services sector now faces a new world that is being transformed through regulation, changing customer behaviour and new technologies.  We have launched a new series of insight papers named Banking...

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Prevent Heartbleed becoming a bloody mess...

Posted on May 28 2014 by
While the Heartbleed flap may have abated and many have been lulled back into a sense of security, our huge volume of connected devices means we are still vulnerable. Apart from obvious at-risk ‘smart’ devices like phones,...

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Will MMR rules result in customer frustration?...

Posted on May 06 2014 by
The Mortgage Market Review (MMR) set out to reform the mortgage market – to ensure it is sustainable and protects consumers. The review offered an encouraging desire to reinvigorate the UK mortgage market whilst ensuring...

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Mobile Britain’s omni-channel banking evolution...

Posted on May 01 2014 by
Despite the significant challenges faced by the UK’s banking sector over the last decade, there has been a dramatic evolution in the customer experience provided following the introduction of online, telephone and mobile...

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9th International Telecom Forum – Unlocking the Value ...

Posted on Apr 24 2014 by
The agenda for the 9th International Telecom Forum is now available. Among the key speakers are Robert Fitzpatrick, Director at UN Global Pulse, along with Bill Tancer, one of the world's leading experts on online...

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Steep rise in detected and prevented fraud attempts during s...

Posted on Apr 01 2014 by
According to our latest Fraud Index*, the overall level of detected and prevented fraud attempts rose by 18 per cent in 2013 across all credit products. In 2013, an average of 21 in every 10,000 applications for loans, credit...

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Latest Thinking

Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insight, credit risk management, identity and fraud, payments and collections.

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