collection strategy

Assess the affordability of each customer...

Posted on Mar 31 2014 by
Increased regulatory focus and rising interest rates mean lenders need to revisit their measures of affordability ahead of changes. Accurately assessing both customers’ affordability and suitability are essential requirements...

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The Retail Fraud Show 2014...

Posted on Mar 26 2014 by
Come along to The Retail Fraud Show...on us. This year's Retail Fraud Show takes place on April 2, at the Novotel - London West, and as we're heading along again this year, we thought you might like to come along as...

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The role of a scorecard...

Posted on Mar 24 2014 by
Credit scoring has been common practice for many years now among banks and other financial institutions. Other industries are just starting to realise its benefits. Today, in our Big Data society, there is such an astronomical...

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Santander selects PowerCurve to support customer acquisition...

Posted on Mar 20 2014 by
Following a stringent tender process, Santander has signed a five-year contract to deploy our originations and customer management products on its PowerCurve platform. PowerCurve Customer Management will provide Santander the...

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The changing identity of UK fraud victims...

Posted on Mar 05 2014 by
We reveal the changing identity of fraud victims, after teaming up with CIFAS - the UK’s Fraud Prevention Service, as the fifth annual edition of its Fraudscape report is unveiled. Fraudscape analyses fraud trends and...

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Payment Strategies – next webinar on March 27th...

Posted on Feb 17 2014 by
As well as covering a host of key themes, we will also be looking in more detail at some recent industry developments. The agenda already includes: SEPA – what does the end date ‘extension’ mean?  The future of...

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As London Fashion Week takes to the catwalks, we’ve so...

Posted on Feb 12 2014 by
We recently carried out comprehensive research into online consumer tolerance times - and the results may surprise you. The findings revealed that nearly half (45%) of UK adults have abandoned an online transaction due to the...

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Realising the potential of new credit bureau data...

Posted on Feb 05 2014 by
Chris Curtis, Head of Bureau Analytics, gives and overview of the latest position. In the past, credit bureau data has traditionally hinged on information directly provided by mainstream lenders such as banks, credit card and...

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Conduct Risk and the Financial Conduct Authority...

Posted on Jan 29 2014 by
Conduct Risk places greater onus on the ability of financial institutions to ensure that every decision is always made in the best interests of the customer. It means lenders must ensure they consistently offer the right...

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Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insight, credit risk management, identity and fraud, payments and collections.

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