Tag: consumer behaviour

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Having a universal view of the consumer is the core of...

Companies try to reduce the anonymity of the online world by verifying customers primarily through identity challenge techniques (i.e., challenge-response questions), but the harsh reality is that most identity data has been...

Read More Having a universal view of the consumer is the core of modern fraud mitigation
Boxing Day breaks retail records for sixth consecutive...

British shoppers made 129 million visits to retail websites on Boxing Day (26 December 2013) setting a new retail record for the sixth year in a row. Visit figures were up by 15% compared to Boxing Day last year and followed an impressive retail performance online across Christmas Eve...

Read More Boxing Day breaks retail records for sixth consecutive year
Cyber Monday eclipsed in new shopping trend...

Traditional shopping patterns were disrupted this week with the emergence of a new peak in online shopping which we have decided to coin “Middle Cyber Monday”. For the first time ever, the second Monday of December 2013 (9 December) outperformed the first Monday of December 2013 (2 December “Cyber...

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Young and not so reckless; how to engage digital nativ...

There is a well trodden customer strategy within many businesses: get them on board early and keep for them for life. Simple really, except that the two fundamental strands are now harder than ever....

Read More Young and not so reckless; how to engage digital natives over the long term