Posts Tagged ‘ consumer data ’

Costly collections – is there a better way?

Identifying customers at risk of default is a new concept to most lenders. Mark Keyworth, Client Consulting Director for Experian, explains the way to reduce risk and cost significantly; by monitoring and spotting the warning signs of pre-delinquency and acting early enough to avoid collections.[ READ MORE ]

Hunter fraud system enhanced

Hunter, Experian's industry-leading data-sharing fraud prevention software, has been enhanced to improve its performance and efficiency for anti-fraud operations. [ READ MORE ]

UK consumer prices – February 2013 release

UK consumer prices - February update.[ READ MORE ]

Credit and Collections strategy in 2013 – what you need to know

Five years after the worst economic crisis of recent years, the economy is still struggling to recover, with economic prospects not improving and risks remain paramount[ READ MORE ]

Cost-effective recovery routes to social-housing tenancy fraud

Data-sharing is critical to preventing social housing fraud, but there are also differing routes to the cost-effective recovery of fraudulently sub-let homes. We outline two hugely successful case studies. [ READ MORE ]

Graphic – Tackling the Public Sector’s £20 billion fraud, error and loss iceberg

Analysis, trends and best practice for public sector bodies.[ READ MORE ]

Cementing global customer insight

Selling across borders has become crucial and is now virtually mandatory for most retailers looking to increase revenues and international income streams. We outline our latest areas of coverage. [ READ MORE ]

Slow and steady does not win the race

Over the past few years there have been many changes in the workplace. Some of the obvious ones have been a reduction in headcount and fewer people having to do the same amount of work. One that has also crept in is the need to examine every penny spent with a microscope.[ READ MORE ]

Putting C.U.S.T.O.M.E.R at the heart of marketing

Many organisations strive to be customer-centric, putting their customers at the heart of their business. Indeed recent research from Experian highlights that 43% of consumers will buy more from a brand that understoods them and their engagements and treats them accordingly.[ READ MORE ]

Post-Christmas sales set to highlight retailers’ unholy trinity – Tolerance versus convenience versus security

Given the ongoing economic squeeze on many households, tolerance, convenience and security are now the three critical issues and of acute importance for retailers and ecommerce sites. The dilemma faced is epitomised by three separate findings made by Experian. On the one hand online shoppers will tolerate up to four minutes of checks before abandoning their transaction. But despite ecommerce’s relative convenience, it is estimated that more than £1 billion worth of online transactions were abandoned as customers got frustrated at delays. [ READ MORE ]