consumer data

Welcome to analytics...

Posted on Nov 13 2013 by
During the past five-plus years as the recession hit, the use of data analytics to support business decisions may not have been one of your key drivers. Yet, as the UK returns to growth and the economic and regulatory climate...

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Black is the opposite of white...

Posted on Oct 21 2013 by
Black is the opposite of white. Optimise all areas of your customer spectrum quickly and efficiently. At the end of July 2013, according to Credit Action’s debt statistics report, the UK’s outstanding personal debt stood at...

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Data IQ Futures Summit – The Crème de la Crème of the Da...

Posted on Oct 17 2013 by
  On Tuesday I was at the DataIQ Futures Summit. Of all the events I attend during the year, this is one of my favourites. Why? Because the event truly does have exceptional speakers talking about timely, relevant issues....

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Customer acquisition: under the microscope...

Posted on Oct 03 2013 by
There is no doubt that the credit industry is constantly under the microscope from regulators and business commentators, but the pressures are also coming from within. Whilst margins and costs are squeezed ever downwards, there...

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Utilities podcast – Smart Meters...

Posted on Sep 25 2013 by
Utilities consultant Ian Parry outlines the critical challenges around smart metering including how value can be driven from smart metering, how collections strategies change following their introduction and the key...

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Nearly half of UK adults abandon online transactions...

Posted on Sep 18 2013 by
Nearly half (45%) of UK adults have abandoned an online transaction after becoming frustrated over the length and complexity of the identity validation and security checks, according to new research published today. The study...

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We won! Experian is ‘Outstanding Data Provider – B2C’...

Posted on Sep 16 2013 by
  Tuesday night was a great night for Experian Marketing Services as we won ‘Outstanding Data Provider – B2C’ at the Database Marketing Awards. We are absolutely thrilled to have won this award and are very happy...

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Data and the board...

Posted on Sep 04 2013 by
Credit risk has become a strategic issue. There has never been a time at which customer insight has been so closely reviewed at board level. A lot of our clients’ time is focused on navigating this risk environment, and...

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Affordability is paramount: the latest personal insolvency f...

Posted on Sep 03 2013 by
Whilst the number of personal insolvencies during Q2 2013 fell by 6.3% compared to Q2 2013, the quarter-on-quarter picture, however, reveals an increase. Personal insolvencies during Q2 2013 rose by 3.1% compared to Q1 2013....

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Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insight, credit risk management, identity and fraud, payments and collections. For more information about Experian, visit our website.