Tag: consumer data

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Financial services reaches the front line...

To improve armed forces personnel access to financial services so they are not disadvantaged through residing at military addresses, steps have been taken so that British Forces Post Office (BFPO) addresses follow a similar format to standard UK addresses, read more to understand the latest position and...

Read More Financial services reaches the front line
Know your customer or lose your customer...

Empowered consumers will ultimately decide which lenders have earned their trust, so it’s vital businesses understand their customers' needs to cement long-lasting r...

Read More Know your customer or lose your customer
Improving conditions allow mortgage approvals...

The economic environment is beginning to show some signs of revival despite underlying fragility - reflected by improving conditions for mortgage...

Read More Improving conditions allow mortgage approvals
The real view of a customer journey...

Banking is integral to your customers' lives, and how you choose to engage with them is an integral part of the relationship’s l...

Read More The real view of a customer journey
Reducing Home Move churn and outstanding debt in utili...

In the utilities sector, it is estimated that around £1.5 billion of debt is created during the home move process....

Read More Reducing Home Move churn and outstanding debt in utilities
Census Trends: Oh we do like to be beside the seaside!...

The impact of the UK’s ageing population has been well-documented and much debated, but just how long many of us can now expect to live, was highlighted in the latest Census data for England and Wales. It indicated some 80,000 more people over the age of 90 in 2011...

Read More Census Trends: Oh we do like to be beside the seaside!
Credit today and the new ‘normal’...

In a challenging environment, the credit industry is being forced to continually evolve and cope with the trading conditions. Although volumes of new lending are more stable, the credit industry faces a complex risk environment must evolve to cope with new ‘normal’ trading con...

Read More Credit today and the new ‘normal’
Yorkshire Water – first UK water company to use ...

Yorkshire Water halves litigation costs and improves customer...

Read More Yorkshire Water – first UK water company to use data-sharing, halves litigation costs and improves customer satisfaction
Anglian Water delivers new industry-leading debt manag...

New approach to collections and debt saves Anglian Water over...

Read More Anglian Water delivers new industry-leading debt management programme, saving more than £500,000