consumer insight

Top tips to safeguard security when plugging in to the Inter...

Posted on May 18 2016 by
Connected devices, smart phones or tablets, are no longer the only things with an internet connection.  There's now a vast number of other consumer products, including cars, heart monitors, and clothing, also linked to the...

Read more ››

More than one in four Britons won’t shop around for the be...

Posted on Apr 28 2016 by
Britons could be throwing away hundreds of pounds every year by not shopping around for the best deals, our research has found. The YouGov survey revealed that more than one in four (26%) of 18 to 55-year-olds are unwilling to...

Read more ››

In the face of challenging reforms, smart data could become ...

Posted on Apr 13 2016 by
Knowledge is power. So as government policy places ever-more pressure on the social housing sector, finding out more about tenants’ individual circumstances could be the only way to allocate homes fairly and remain...

Read more ››

Car finance – the growth of PCPs...

Posted on Apr 12 2016 by
  In my recent article, Driving Change: How Modern Consumers are Challenging the Status Quo in Car Retailing, I introduced the changing and evolving customer journey and role of the traditional car dealership as consumers...

Read more ››

How satisfied were customers in 2015?...

Posted on Feb 16 2016 by
The latest UK Customer Satisfaction Index (UKCSI) from The Institute of Customer Service was released this month. The 2015 report outlines the core ingredients of excellent service, factors shaping customers’ needs and the need...

Read more ››

Millennials’ work-ethic underpinned by high expectatio...

Posted on Feb 08 2016 by
The future’s bright in the eyes of Millennials with many willing to work hard and save carefully to get there. Our research into this key segment of 18 to 34 year-olds, highlights their determination to lay down the...

Read more ››

Nature versus nurture when it comes to adopting the best fin...

Posted on Feb 05 2016 by
Britain's Millennial generation of 18 to 34-year-olds has learnt from their parents and are determined to adopt the best money habits when it comes to their finances - despite little or no formal cash management training, it has...

Read more ››

Cash-savvy millennials out-saving their free-spending parent...

Posted on Feb 03 2016 by
Many from the Millennial generation have learnt from their parents' mistakes when it comes to their finances, it has emerged. New research from our Millennial Me & My Money report, reveals nearly half that (45%) of...

Read more ››

How can you attract new customers?...

Posted on Feb 02 2016 by
Customers are the lifeline of any business so it’s vital that you not only nurture your existing customers, but continue to look for new ones too. Especially so for businesses that have just entered the market, they tend to...

Read more ››

Please select from the following feeds to subscribe to Latest Thinking Blog:

Latest Thinking

Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insight, credit risk management, identity and fraud, payments and collections.

For more information about Experian, visit our website.