consumer insight

How to develop a growth strategy for your business...

Posted on Jun 24 2016 by
Is your SME ready to grow? Do you want to take your business up to the next level? For some of you, it may be simple how you can now expand your business; it may be a case of opening up your next retail branch or expanding your...

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The Power of Data – Marketing intelligence is about turnin...

Posted on Jun 21 2016 by
The below video was created in partnership with The Drum and is the first in a two-part series. Consumers are creating so much data and that can be a blessing and a curse for marketers. How can you cut through the noise and be...

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Top tips to safeguard security when plugging in to the Inter...

Posted on May 18 2016 by
Connected devices, smart phones or tablets, are no longer the only things with an internet connection.  There's now a vast number of other consumer products, including cars, heart monitors, and clothing, also linked to the...

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More than one in four Britons won’t shop around for the be...

Posted on Apr 28 2016 by
Britons could be throwing away hundreds of pounds every year by not shopping around for the best deals, our research has found. The YouGov survey revealed that more than one in four (26%) of 18 to 55-year-olds are unwilling to...

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In the face of challenging reforms, smart data could become ...

Posted on Apr 13 2016 by
Knowledge is power. So as government policy places ever-more pressure on the social housing sector, finding out more about tenants’ individual circumstances could be the only way to allocate homes fairly and remain...

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Car finance – the growth of PCPs...

Posted on Apr 12 2016 by
  In my recent article, Driving Change: How Modern Consumers are Challenging the Status Quo in Car Retailing, I introduced the changing and evolving customer journey and role of the traditional car dealership as consumers...

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How satisfied were customers in 2015?...

Posted on Feb 16 2016 by
The latest UK Customer Satisfaction Index (UKCSI) from The Institute of Customer Service was released this month. The 2015 report outlines the core ingredients of excellent service, factors shaping customers’ needs and the need...

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Millennials’ work-ethic underpinned by high expectatio...

Posted on Feb 08 2016 by
The future’s bright in the eyes of Millennials with many willing to work hard and save carefully to get there. Our research into this key segment of 18 to 34 year-olds, highlights their determination to lay down the...

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Nature versus nurture when it comes to adopting the best fin...

Posted on Feb 05 2016 by
Britain's Millennial generation of 18 to 34-year-olds has learnt from their parents and are determined to adopt the best money habits when it comes to their finances - despite little or no formal cash management training, it has...

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Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insight, credit risk management, identity and fraud, payments and collections. For more information about Experian, visit our website.