consumer insight

So what are the predictions for the Festive Season 2015?...

Posted on Nov 12 2015 by
Christmas sales across Europe are tipped to grow by 18.4 per cent. Online retailers in UK can expect to see Christmas sales grow by 16.2 per cent in 2015 with total online sales for the year set to reach £52.25 billion...

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Reflecting back on Christmas spending 2014...

Posted on Nov 09 2015 by
December is a major month for shopping with many important dates and events to entice consumers to spend more for the festivities of Christmas.  First there’s Black Friday then Cyber Monday, Manic Monday, Small Business...

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Renting versus Buying...

Posted on Nov 03 2015 by
  It’s hard to beat the prospect of owning your own home – or at least it was. In the 1980s, the parents of ‘generation rent’ saw buying their first welcome mat and putting up net curtains as one of life’s great...

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Customer Testimonial: Best of British Manufacturing...

Posted on Oct 01 2015 by
A1 Flue Systems is a British-based commercial flue manufacturer that has been in operation for over 40 years. Employing 140 people in the Nottinghamshire area, it designs, manufactures and installs commercial and industry...

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Customer Testimonial: Printing for Perfection...

Posted on Oct 01 2015 by
 Code Print is a small business based out of Nottingham in the East Midlands. Having opened its doors in 2010, the small print management and promotional gift business offers print solutions, as well as advice and guidance on...

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Heat maps highlight fraud hotspots...

Posted on Jun 12 2015 by
Customer fraud - or first-party fraud - continues to be mainly concentrated in the inner-cities and it’s a trend that is unlikely to change given it reflects the social mix of urban neighbourhoods....

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Don’t miss a single marketing opportunity with the free 20...

Posted on Dec 23 2014 by
The Insights Calendar is free to download As all modern marketers well know, these days customer experience is more important than it’s ever been before. With advances in technology and increased consumer choice, people have...

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Are regulators now set to turn their attention to anti-money...

Posted on Oct 18 2014 by
Recent history is already littered with a slew of global scandals hinging on failures by institutions to effectively get to grips with precisely who they are transacting with. The resulting fines and levies have prompted vows...

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The importance of customer centricity in financial services...

Posted on Aug 27 2014 by
The importance of putting the customer at the heart of everything you do has long been discussed, but just when you think you’ve understood what they want, and how best to look after them, they evolve. Customer behaviours and...

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Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insight, credit risk management, identity and fraud, payments and collections. For more information about Experian, visit our website.