consumer insight

Customer Testimonial: Best of British Manufacturing...

Posted on Oct 01 2015 by
A1 Flue Systems is a British-based commercial flue manufacturer that has been in operation for over 40 years. Employing 140 people in the Nottinghamshire area, it designs, manufactures and installs commercial and industry...

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Customer Testimonial: Printing for Perfection...

Posted on Oct 01 2015 by
 Code Print is a small business based out of Nottingham in the East Midlands. Having opened its doors in 2010, the small print management and promotional gift business offers print solutions, as well as advice and guidance on...

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Heat maps highlight fraud hotspots...

Posted on Jun 12 2015 by
Customer fraud - or first-party fraud - continues to be mainly concentrated in the inner-cities and it’s a trend that is unlikely to change given it reflects the social mix of urban neighbourhoods....

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Don’t miss a single marketing opportunity with the free 20...

Posted on Dec 23 2014 by
The Insights Calendar is free to download As all modern marketers well know, these days customer experience is more important than it’s ever been before. With advances in technology and increased consumer choice, people...

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Are regulators now set to turn their attention to anti-money...

Posted on Oct 18 2014 by
Recent history is already littered with a slew of global scandals hinging on failures by institutions to effectively get to grips with precisely who they are transacting with. The resulting fines and levies have prompted vows...

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The importance of customer centricity in financial services...

Posted on Aug 27 2014 by
The importance of putting the customer at the heart of everything you do has long been discussed, but just when you think you’ve understood what they want, and how best to look after them, they evolve. Customer behaviours and...

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Use Mobile to improve your client relationship...

Posted on Aug 12 2014 by
Simon Martin is the Managing Director, Cross Channel Marketing at Experian What if you could improve your client relationship through mobile ? Mobile is now a key part of our lives; smartphones and tablets disrupted a lot of...

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What the eye doesn’t see…...

Posted on Aug 05 2014 by
Identifying the opportunities of mobile marketing Marketing is changing fast and it’s easy to be dazzled by new devices and channels. But marketers need to stay focused — on what this means to consumers. Yes, we need to...

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The changing face of Britain’s tenants...

Posted on Jul 28 2014 by
According to research by Shelter there are only 86 houses for sale in London that are within the reach of the average family. It is not surprising therefore that ONS statistics are showing that for the first time in almost 100...

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