Posts Tagged ‘ customer engagement ’

Yorkshire Water – first UK water company to use data-sharing, halves litigation costs and improves customer satisfaction

Yorkshire Water halves litigation costs and improves customer satisfaction[ READ MORE ]

Anglian Water delivers new industry-leading debt management programme, saving more than £500,000

New approach to collections and debt saves Anglian Water over £500,000.[ READ MORE ]

The rise of mobile banking, payments and identity – video interview

Mobile banking and identity validation go under the spotlight.[ READ MORE ]

Graphic – Tackling the Public Sector’s £20 billion fraud, error and loss iceberg

Analysis, trends and best practice for public sector bodies.[ READ MORE ]