customer segmentation

Why are young renters and affluent couples falling prey to…

Identity thieves prey on those in rented accommodation as easy-to-intercept mail and prolific use of online services mark this group as a target for fraudsters....

Blog - Nov 2014
Assess the affordability of each customer

Discover how to remain compliant and minimise risk whilst providing a suitable and responsible service to your...

Blog - Mar 2014
Credit Risk, Capital Planning & Requirements from the FCA

Hear how risk and audit teams should respond to the anchor scenario released by the Financial Conduct Association (FCA) from economist Mark...

Blog - Feb 2014
Steep rise in the prevention of fraudulent credit card applications

Our analysis shows that fraudulent applications for credit cards saw the largest rise in...

Blog - Nov 2013
Know your customer or lose your customer

Empowered consumers will ultimately decide which lenders have earned their trust, so it’s vital businesses understand their customers' needs to cement long-lasting...

Blog - Sep 2013
The real view of a customer journey

Banking is integral to your customers' lives, and how you choose to engage with them is an integral part of the relationship’s...

Blog - Aug 2013
Altrincham is UK’s provincial identity fraud capital

East Ham, Romford and Bexleyheath are top hotspots for identity fraud in London, while first-party fraud is most prevalent in London with East Ham ranking...

Blog - Jun 2013
Using Financial Strategy Segmentation to analyse the impact of fraud

To get more in-depth insight into the behaviour of some of Britain's most financially-stressed groups, we have provided Financial Strategy Segment (FSS) analysis in the Fraud Report...

Blog - Apr 2013
Using segmentation to drive online acquisition

If you have attended any of the numerous digital conferences and exhibitions this year you will have noticed that attribution is the hot topic, as was the case with web analytics, SEO and PPC in...

Blog - Mar 2013