Tag: data management

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The real view of a customer journey...

Banking is integral to your customers' lives, and how you choose to engage with them is an integral part of the relationship’s l...

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Credit today and the new ‘normal’...

In a challenging environment, the credit industry is being forced to continually evolve and cope with the trading conditions. Although volumes of new lending are more stable, the credit industry faces a complex risk environment must evolve to cope with new ‘normal’ trading con...

Read More Credit today and the new ‘normal’
Yorkshire Water – first UK water company to use ...

Yorkshire Water halves litigation costs and improves customer...

Read More Yorkshire Water – first UK water company to use data-sharing, halves litigation costs and improves customer satisfaction
Anglian Water delivers new industry-leading debt manag...

New approach to collections and debt saves Anglian Water over...

Read More Anglian Water delivers new industry-leading debt management programme, saving more than £500,000
Preventing fraud and error, safeguarding public funds...

Public Sector Insight 2013 - Preventing fraud and error, safeguarding public...

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Device proliferation – Ready or not, here it com...

At the end of 2012, the world reached a tipping point which saw the volume of connected devices surpass the human population. Behind this explosion is the rise of mobile consumer electronics and global demand for a more connected lifestyle. As a result, connected devices are now rapidly transforming...

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Be prepared to dig deeper to challenge customers for p...

Identity IQ provides electronic verification and security by quizzing customers questions randomly generated from a pool of more than 80...

Read More Be prepared to dig deeper to challenge customers for proof of identity
No Claims Discount Database launched...

For the first time in the UK, the insurance industry will be able to confidently, quickly and easily validate individual's ‘no claims’ his...

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Altrincham is UK’s provincial identity fraud cap...

East Ham, Romford and Bexleyheath are top hotspots for identity fraud in London, while first-party fraud is most prevalent in London with East Ham ranking...

Read More Altrincham is UK’s provincial identity fraud capital