Tag: digital transformation

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Experian’s fintech map. Driving innovation in partners...

Innovation is important. But, in today’s market – particularly across financial services – innovation can be as simple as meeting the needs of your...

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Digital transformation: banks need to think ahead … bu...

Customers now expect fast, efficient services as part of their everyday lives. Digital transformation is an on-going active programme for most large banks. It...

Read More Digital transformation: banks need to think ahead … but not too far
Executives recognise change is needed – so, how do the...

The speed at which people have adapted to digital technologies has challenged businesses. This fast-paced evolving market has meant some businesses have found it a struggle to adapt their operating models to meet the expectations of customers. This expectation has meant people command a high level of service, delivered...

Read More Executives recognise change is needed – so, how do they adapt in a digital consumer era?
How true digital transformation should reach always on...

Mobile technology means the customer is always on and always available. As such, companies can no longer wait until they arrive in store or on their website to engage them – brands need to spread their wings to seek out potential customers through digital transformation. Campaign marketing used to...

Read More How true digital transformation should reach always on, always available customers