Tag: innovation

Loading...
Experian’s fintech map. Driving innovation in partners...

Innovation is important. But, in today’s market – particularly across financial services – innovation can be as simple as meeting the needs of your...

Read More Experian’s fintech map. Driving innovation in partnership
Open Banking – Embracing change in Financial Services...

The arrival of Open Banking next year will require the financial services industry to become more focused on the needs of the customer. This...

Read More Open Banking – Embracing change in Financial Services
What does the world we are entering look like? Innovat...

For me, innovation is bringing new products and services to the marketplace. What I am seeing, certainly in the data driven world, is huge...

Read More What does the world we are entering look like? Innovative, complex and customer-led
How organisations can learn from disruptive innovators...

Innovation has changed all markets and sectors, shifted us to an ‘always-on’ culture, and placed new-entrants and competitors at the centre of an environment...

Read More How organisations can learn from disruptive innovators
Why employees and customers are the best people to res...

Once an organisation has mapped its customer journey(s) and identified problem areas, it’s tempting for executives to swoop in and start fixing things through existing strategies and age-old processes. For lots of reasons, there might be a better way. The reason change is paramount is because of poor customer...

Read More Why employees and customers are the best people to reshape customer journeys
How do you drive a change strategy forward?...

No implementation means no innovation – here’s how to get it right Good intentions and ideas are nice to have, but if a business is unable to turn aspirations into new ways of working, then ultimately positive change is unlikely to hap...

Read More How do you drive a change strategy forward?
Guest blog: The 3 steps for an effective change progra...

We’re all aware of how many opportunities there are for us in the insurance sector. But in a large corporate with established systems and processes, effecting change can be difficult. You exist with systems and processes which have served you well – in our case for over 300 years....

Read More Guest blog: The 3 steps for an effective change programme
How Experian is innovating: Customised solutions and b...

Expectation now is such that customers demand access to digital services 24 hours a day, seven days a week – and because of this, service providers require solutions that operate to the same...

Read More How Experian is innovating: Customised solutions and bite-sized SaaS products
Innovation in retail – five innovative retail marketin...

Retail is a competitive environment and to stay top you have to keep the customer first - here are five innovative ideas on how to do exatly that from our retail expert Andy...

Read More Innovation in retail – five innovative retail marketing strategies to consider